Technical Support Specialist - Italian speaking

Responsibilities

• Become an educator: train direct customers, resellers using your technical expertise of Formlabs printers
• Help resellers deliver outstanding service to their customers
• Collaborate on solving technical issues with our global engineering team

Preferred

• Passion for 3D printing and emerging technologies

The Job

Support our direct customers, distributors and resellers in the EMEA region with technical and business inquiries, by phone, email or chat

You

• Are business-fluent in written and spoken in
• Italian and

English (C1)

• Can quickly resolve technical issues - don't worry, we will provide you with the technical training you need
• Enjoy connecting with people and are a great listener
• Are comfortable and conscientious when speaking on the phone
• Have exceptional writing skills and make use of proper spelling and grammar

Bonus Skills

Experience in a fast-growing startup environment

We Offer

Hybrid work

• Catered lunch at the office 3 days per week
• Private health insurance with Medicare (Blue package + hospital coverage)
• A monthly or quarterly public transportation pass for Budapest
• Shares in the company (we're a double unicorn company!)

Free beverages and snacks at the office

All You Can Move sports pass with 9500 HUF monthly allowance

Free 3D prints

• An inclusive, dog-friendly office with diverse and inspiring colleagues
• Development opportunities both in-house and off-site

Fun team events

We build amazing things. Come join us!

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

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