Selling and Service Assistant, Miami

Join Hermès, a prestigious luxury brand, as a Selling and Service Assistant in our Miami boutique. In this role, you will provide clerical support for front and back of house operations, process transactions, and assist with after-sales services. You will work collaboratively with the sales team to enhance the client experience in a fast-paced luxury environment. The ideal candidate will have retail experience, strong communication skills, and a customer service orientation.

Responsibilities

• Accurately record point of sales transactions at the register, processing sales, sends, repairs, and assisting in preparation of opening and closing procedures.
• Consistently provide high levels of service to clients within the Hermès standard of service, including prompt and friendly greeting, answering questions, and assistance with wrapping and packaging.
• Support the sales team with the selling process, including hanging merchandising, returning merchandise to the floor, retrieving stock, and physical preparation of the stock room.