Technical Program Manager

TPM Engineer (Technical Program Manager) Reporting to: PE Manager Department/Section: PE Purpose of the Position Leading a team of engineers and technicians to optimize production processes, improve product quality, and ensure efficient manufacturing operations.

Responsibilities

• This role involves daily interfacing with customers, managing team resources and allocation, and collaborating with cross-functional teams to drive continuous improvement, resolve technical challenges (including MIL management, Yield reporting, and RCA/FACA), and align manufacturing strategies with organizational goals.
• Customer Interfacing & Issue Management (MIL & Yield) ● Daily Customer Interfacing: Serve as the primary technical point of contact for daily customer communications, status updates, build reviews, and issue escalations. ● MIL (Master Issue List) Management: Own, maintain, and drive the Master Issue List (MIL) across development and production phases, ensuring timely updates, clear ownership, and closure of all open items. ● Yield Reporting & Analysis: Manage daily/weekly yield reporting, analyze yield loss pareto charts, and coordinate cross-functional efforts to meet target yield rates.
• Quality Assurance, Problem Solving & RCA/FACA ● Problem Solving & RCA/FACA: Lead structured problem-solving initiatives, Root Cause Analysis (RCA), and Failure Analysis / Corrective Action (FACA) processes (e.g., 8D methodology) for production defects and build issues, driving timely containment and long-term corrective actions. ● Customer Feedback: Address customer feedback/pass-down items and coordinate recalls or continuous quality improvements as needed.
• Resource & Allocation Management ● Managing Team Resource & Allocation: Manage engineering and technician team resources, workload distribution, shift coverage, and task prioritization across projects and production lines to maximize team efficiency. ● Resource & Cost Control: Allocate resources (human, material, equipment) to meet budget and deadlines; monitor project costs (IDL/DL labor, materials, equipment) to prevent overspending. ● Data-Driven Decisions: Provide data-driven insights (ROI, cost-benefit analysis) to support technical and resource allocation decisions.
• Project Planning & Execution ● Define requirements, technical specs, deliverables, and timelines via cross-functional collaboration. ● Build schedules using Gantt charts/Critical Path Method (CPM) and track milestones. ● Identify risks (technical, production, supply chain) and develop mitigation strategies.
• Integration & Process Optimization ● Cross-functional Collaboration: Translate technical specs into production workflows; resolve production issues (process parameters, equipment calibration). ● Process Optimization: Analyze production bottlenecks and propose improvements (e.g., automation, process reengineering). ● Lean/Six Sigma: Implement Lean/Six Sigma methodologies to reduce defects and costs. ● Documentation & Training: Maintain technical documents (specs, SOPs, ECNs) and share knowledge via training.
• PRQ/CR Schedule, Report, and Execution in MP Phase NPI (New Product Introduction) Preparation ● Process Readiness: Ensure full operational and equipment readiness, evaluating line capabilities, tooling, and workflow setup prior to product bring-up. ● Documentation Management: Author, review, and maintain standardized manufacturing instructions, process flow diagrams, control plans, and technical specification packages. ● Training Execution: Coordinate and lead comprehensive training programs for engineering technicians and production staff to guarantee seamless process adoption and repeatability. ● XVT issue list and improvement tracking. ● Assembly & Packing tooling list review. ● Layout / process / HC (Headcount) review and team resource allocation. ● Line readiness and Audit. ● UPH bring-up plan. ● Coordinate and solve build issues. ● Manage and publish
• Yield reports and MIL (Master Issue List) reports. ● Lead RCA/FACA coordination, tracking, and driving to closure.
• Project Closure & Innovation ● Project Closure: Coordinate final lessons learned, client acceptance, and handover; compile post-project reviews to document successes/failures and suggest process improvements (summary wish list). ● Innovation & Partnerships: Evaluate new technologies (equipment/materials/processes) for feasibility and impact; collaborate with F1 partners (TPM / Ops / NPO / AME) for R&D and innovation.

Requirements

• ○ Electronics Manufacturing: At least 3–5 years of experience in electronics manufacturing (e.g., production line upgrades, technology transfers). ○ Process Knowledge: Familiarity with critical stages of manufacturing: assembly, testing, packaging. ○ Customer & Cross-functional Collaboration: Proven experience interfacing daily with customers and working with R&D, production, quality, and supply chain teams to execute technical projects. ● Project & Resource Management Experience: ○ Project & Team Leadership: Led or actively participated in 2–3+ technical projects with clear outcomes (e.g., efficiency improvements, cost reduction, process standardization), including managing team resources and allocation. ○ Tools & Methodologies: Proficiency with project management tools (e.g., MS Project, Jira, Trello, Asana) and methodologies (PMBOK, Agile). ○ Risk & Issue Management: Demonstrated ability to manage MIL, track yields, identify technical/supply chain/production risks, and develop mitigation plans. ● Technical & Problem-Solving Experience: ○ Problem Solving (RCA/FACA): Strong background in leading
• Root Cause Analysis (RCA), FACA, and 8D problem-solving methodologies. ○ Manufacturing Engineering: Knowledge of manufacturing equipment (e.g., Automated Test Equipment, AOI, robotics), production line layout, and parameter optimization (e.g., OEE improvement). ○ Data Analysis: Experience using tools (Excel, Python, SQL, BI tools) to generate yield reports, analyze manufacturing data, and support decision-making.
• Supervision ● This position has no direct report but will be responsible for some coordination of day-to-day engineering crew members depending on production/build activities and status.
• ● Strong technical, analytical, and structured problem-solving (RCA/FACA) mindset. ● Excellent customer-facing communication and cross-functional collaboration skills for daily customer interfacing. ● Proven leadership in team resource management, allocation, and prioritization. ● Results-driven with a focus on process optimization, yield improvement, and MIL closure. ● Language: Fluent in English; Mandarin is a plus.

Education and Work Experience

Educational Requirements ● Bachelor’s Degree ○ Engineering disciplines (priority): Electronic Engineering, Mechanical Engineering, Industrial Engineering, Automation, Materials Science, Computer Science, etc. ○ Management disciplines: Industrial Management, Supply Chain/Project Management (requires technical expertise or relevant experience).

Working

Conditions ● 40-60 hours/week ● Office-based role, fast-paced work environment. ● This position must be able to respond to after-hour emergencies and be available to work non-core hours or overtime to complete various projects without interruption to operations.