Strategic Client Manager

Join Flock, a company on a mission to make the world quantifiably safer. As a Strategic Client Manager, you will be the primary point of contact for our largest fleet clients, building and managing relationships, coordinating with brokers, and resolving client issues. You will have the opportunity to shape our corporate client management approach and use AI in your day-to-day work. Strong experience in the insurance industry and a client-facing role is required.

• Establish and maintain strong relationships with a portfolio of Flock’s largest fleet clients, becoming their primary point of contact and developing a deep understanding of their business needs.
• Build and run the corporate account management approach, including client reviews, reporting, relationship cadence, and account planning, to ensure clients receive the best service possible.
• Work closely with brokers and internal teams to deliver a coordinated experience for every large corporate client, addressing any questions or issues that arise.