GTM Operations & Strategy Intern

We are looking for a smart, motivated, and organized person to join the GTM Strategy & Operations team! This internship will be a full-time internship through the summer with options to extend part-time during fall and spring semesters. This role will provide cross-functional opportunities to partner with leadership across GTM Strategy & Operations, Customer Experience, Analytics, and Finance to drive various processes and strategic initiatives with a focus on real-time visibility into the performance of go-to-market teams. This role will also provide regular reporting and analysis for the GTM Strategy & Operations team and various stakeholders.

About Lucid Software

• Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality.
• Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology.
• Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
• At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area.
• We value diverse perspectives and are dedicated to creating an environment that is respectful and inclusive for everyone.

Responsibilities

• Support strategic decision-making through data and insights: Assist with ad-hoc reporting and analysis to identify trends, evaluate performance, and inform operational adjustments to our go-to-market strategy.
• Maintain operational excellence through data integrity and communication: Conduct daily audits of opportunity and account data to ensure compliance with Rules of Engagement, proactively communicate updates or required adjustments to sales reps, and serve as a point of contact for related questions.
• Drive continuous improvement and process optimization: Apply creative problem solving to identify inefficiencies, recommend data or process enhancements, and monitor CRM updates to ensure accuracy, adoption, and alignment with evolving go-to-market needs.

Requirements

• An ideal candidate will have a love of technology, collaborate well in a team environment, and have a desire to work in a fast-paced role that is continuously evolving as our organization scales.
• Able to work independently, collaboratively, and on multiple initiatives at the same time with a demonstrable record of driving results
• Able to work efficiently in Microsoft Excel (e.g. lookups, pivot tables, complex formulas)
• Detail-oriented and organized to ensure work is complete, accurate, and timely
• Able to identify problems as well as propose and implement creative data-driven solutions
• Resourceful, innovative, and are always looking for ways to drive process improvement and act as an agent for change
• Strong verbal and written communication with good interpersonal skills to build relationships with key stakeholders
• Able to thrive in a fast-paced environment

Preferred

• Pursuing degree in Economics, Finance, Math, Business, IS, Statistics, Marketing, or other technical degree
• Experience with BI Tools, SQL, and Salesforce a plus
• Passion for working with emerging technologies and an ability to understand new technical concepts