Senior Quality Engineer

The Senior Quality Engineer is a senior individual contributor responsible for leading enterprise-wide problem-solving, root cause analysis, and quality improvement initiatives across the End-to-End (E2E) Quality organization.

Responsibilities

• The role focuses on identifying, investigating, and eliminating systemic quality issues affecting customers, manufacturing facilities, Regional Distribution Centers (RDCs), suppliers, and field performance.
• As a strategic quality leader, the individual drives resolution of complex quality challenges through structured methodologies such as 8D, DMAIC, 5 Why, Fishbone, FRACAS, Fault Tree Analysis and statistical analysis techniques.
• The role leverages data and business insights to identify systemic risks, prioritize improvement opportunities, and ensure effective corrective and preventive action implementation.
• The role partners closely with Engineering, Manufacturing, Supply Chain, Product Development, Service, Operations, and Commercial teams to ensure the business implements sustainable corrective and preventive actions.
• This position serves as a highly influential technical leader across a matrixed organization, providing technical leadership, facilitating cross-functional alignment, promoting accountability, standardizing best practices, and supporting leadership teams in making data-driven decisions that improve reliability, customer experience, operational excellence, and business performance.
• The individual serves as a catalyst for continuous improvement by translating quality data into actionable business strategies, driving organizational learning, and establishing consistent problem-solving disciplines across the enterprise.
• Core Areas of Accountability Enterprise problem-solving and root cause analysis leadership.
• Identification and elimination of systemic quality issues impacting customers, manufacturing, suppliers, distribution, and field performance.
• Data-driven analysis of quality trends, risk signals, and emerging issues.
• Development and verification of corrective and preventive action effectiveness.
• Technical leadership and influence across cross-functional teams and stakeholders.
• Deployment of enterprise quality strategies and continuous improvement initiatives.
• Standardization and governance of problem-solving methodologies, tools, and best practices.
• Quality performance reporting, risk assessment, and executive-level communication.
• Coaching and mentoring teams in structured problem-solving and quality improvement techniques.
• Driving organizational learning through lessons learned, knowledge sharing, and best practice deployment.

Requirements

• & Skills Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Engineering, or a related technical discipline.
• 4+ years of experience within quality, manufacturing, product development, supplier quality, reliability, or operational excellence environments.
• Advanced expertise in structured problem-solving methodologies including 8D, DMAIC, 5 Why, Fishbone, FRACAS, Fault Tree Analysis, Design of Experiments, Financial and statistical analysis tools.
• Strong understanding of quality management systems, quality engineering principles, and continuous improvement methodologies.
• Demonstrated ability to influence leaders and cross-functional teams without direct authority.
• Experience leading complex investigations and enterprise-level quality improvement initiatives.
• Excellent communication, facilitation, stakeholder management, and presentation skills.
• Proven ability to drive sustainable business improvements in complex, matrixed organizations.