IST/Switch Application
VAM Systems
- Dubai, United Arab Emirates
- On-site
- Director/Executive
- Posted
Skills
Required
- IST / Switch
- FIS
- payment switching platform
- Dual site implementation
- ISO 8583 messaging
- EFT
- transaction lifecycle
- authorization
- card-scheme interfaces
- Unix / Linux
- SQL
Preferred
- L2/L3
- IST/Switch environment
- reconciliation
- batch monitoring
- reconciliation processes
- certificate renewals
- card-scheme mandate updates
We are currently looking for IST/Switch Application Support Specialist for our UAE operations
Responsibilities
- Production Support (L2/L3) • Monitor real-time transaction flows, ensuring high availability of the IST/Switch environment. • Investigate, diagnose and resolve incidents relating to transaction failures, authorization declines, timeouts, reconciliation breaks and interface issues. • Perform root-cause analysis and drive problem management to prevent recurrence. • Provide 24x7 on-call / shift-based support and participate in major-incident bridge calls.
- BAU Operations • Execute daily health checks, batch monitoring, end-of-day settlement and reconciliation processes. • Manage HSM key operations, certificate renewals and card-scheme mandate updates. • Maintain and tune ISO 8583 message configurations, routing tables, BIN/institution setups and stand-in parameters. • Handle service requests, user access, and configuration changes through the change-management process. • Maintain operational documentation, runbooks and knowledge-base articles.
- Projects & Enhancements • Support new card product launches, scheme mandates, interface integrations and switch upgrades/migrations. • Participate in requirement analysis, solution design, configuration, testing (SIT/UAT) and production cut-over. • Coordinate deployment activities, release management and post-implementation support. • Contribute to disaster-recovery testing and business-continuity exercises.
Requirements
- Skills & Experience • Hands-on experience with IST/Switch (FIS) payment switching platform in a production banking environment. • Knowledge on IST/Switch Active/Active setup with Dual site implementation • Strong knowledge of ISO 8583 messaging, EFT transaction lifecycle, authorization, clearing and settlement. • Understanding of card-scheme interfaces and certifications (Visa, Mastercard, and regional switches such as mada / UAESWITCH / GCCNet). • Experience with HSM, key management, EMV, PCI DSS and payment security standards. • Proficiency in Unix/Linux, shell scripting, SQL and log analysis.
- 2 weeks (maximum 1 month)