Account Manager (Client Servicing)
techinasia
- Singapore
- Hybrid
- Mid Level
- Posted
Tech in Asia, a member of SPH Media Position: Account Manager Reports to: Account Director Location: Singapore (hybrid) Employment type: 1-Year Contract (with potential to transition to a full-time role)
Are You the One? As an Account Manager for Tech in Asia Studios, you will be tasked with providing top-tier client service, building strong relationships, ensuring delivery excellence, and closing renewal business. Reporting to the Account Director, you bring a passion for client success and the drive to grow accounts.
We are looking for someone who is well-organized, creative, self-motivated, and results-driven.
About techinasia
- Tech in Asia Studios Tech in Asia Studios connects brands with Asia’s tech community.
- We deliver integrated media, content, and events that help companies effectively reach Tech in Asia’s audience to meet their marketing, communication, and business goals.
Responsibilities
- Your responsibilities cover end-to-end client success, from onboarding, project coordination, and campaign delivery to relationship building, post-campaign reporting, and account growth.
- You will interface with clients and our internal creative teams daily to ensure campaign success.
- The ideal candidate understands and anticipates client needs while collaborating effectively with internal stakeholders across sales, marketing, and creative teams.
- Key Responsibilities 1.
- Account Management Manage day-to-day client relationships, serving as the trusted main point of contact throughout the account lifecycle.
- Undertake strategic account planning to deeply understand client business goals, audience targeting, and tech ecosystem positioning.
- Proactively communicate project status, manage client expectations, and address scope changes or concerns swiftly.
- Drive account growth and achieve revenue targets through strategic reselling, and renewal management.
- 2.
- Project Execution Manage and execute end-to-end integrated campaigns (content, media, and events) from onboarding to final wrap-up.
- Collaborate closely with internal stakeholders—including sales, marketing, event operations, and creative teams—as well as external partners to ensure seamless execution.
- Write clear, insight-driven creative briefs that translate client goals into actionable directions for creative and production teams.
- Develop, refine, and optimize internal and external project workflows and processes to drive operational efficiency.
- 3.
- Reporting Measure campaign performance against content marketing benchmarks and campaign success metrics.
- Compile and deliver high-quality post-campaign reports that showcase ROI, performance insights, and partnership value to key client decision-makers.
- CRM systems and internal project tools are continuously updated with accurate client data and project milestones.
Requirements
- 3 years of experience in client servicing, consulting, account management and planning, marketing, branding, or communications/PR strategy (agency or publisher experience preferred).
- Deep understanding of content marketing, digital media publishing, branded content, and campaign success metrics.
- Exceptional written and spoken English skills, with strong presentation abilities.
- Proven ability to craft compelling creative briefs and thorough post-campaign reports that articulate campaign ROI and strategic value.
- Agile, results-oriented, self-driven, and eager to learn in a fast-paced media and tech environment.
- Experience using modern CRMs, project tracking platforms, and collaboration tools.
Pay
SGD 4,000 – SGD 5,500 / month
Base pay ranging from SGD 4,000 to SGD 5,500 per month.
Benefits
- 1-year contract role with potential to transition into a full-time position.
- Direct exposure to leading brands, startups, tech leaders, and innovators across Asia’s tech ecosystem.
