Security Captain - FT - 3rd Shift

Baptist Health Princeton Birmingham, AL Security Captain - FT - 3rd shift Shift - 23:00 - 07:00 At Baptist Health , our mission is to improve the health and quality of life for the individuals and communities we serve. Baptist Health Princeton Hospital offers great NEW competitive pay and benefits!

Responsibilities

• Supervises Security Officers to provide protection and security of hospital assets, information, patients, visitors and team members.
• Responsibilities Maintains confidentiality.
• Present a professional demeanor and ability to interface with and provide excellent customer service to a wide range of guests and corporate staff.
• Interprets laws, policies and procedures and communicates them both verbally and in writing.
• Manage emotionally charged situations and customers under extreme stress.
• Supervise training of new security officers and on-going t raining of current security officers.
• Effectively communicates information regarding patient and non-patient needs to peers, subordinates and staff.
• Performs periodic and semi-annual reviews of subordinate team members.
• Conducts investigations and completes reports as required.
• Manages various personnel functions, including hiring, work assignments, coaching plans and correction actions.
• Performs other duties as assigned.
• Maintains regular, punctual attendance consistent with Baptist Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Baptist Health policies and procedures.
• Participates in continual review of Security policies and procedures and provides recommendations for improvement.
• Participates in committees (Safety or Environment of Care, for example) or process improvement team as necessary or required.
• Resolves issues or situations with patients, visitors and staff.
• Addresses first steps in the verbal and written corrective action process.
• Always provides the highest quality of customer service.
• Responsible for department timecard review and approval process.
• Develops a strong working relationship with all departments to support their objectives and achieve positive outcomes.

Requirements

Education/Training High School graduate or equivalent required

• Basic knowledge of Microsoft Word, Excel, and PowerPoint required
• Associate’s degree preferred Licensure/Certification Obtain Crisis Prevention Intervention (CPI) certification within 120 days of hire which must be renewed annually prior to certification expiration
• Obtain State of Alabama Security Officer License through the Alabama Code of Professions and Business (Alabama Code: Title 34 - Professions and Businesses, Alabama Security Regulatory Board, Statute 34-27C-8 Training Requirements).
• Obtain Basic Security Officer certification or higher level of certification through the International Association of Hospital Security and Safety (IAHSS) within 120 days of hire and maintained throughout employment
• Two years security experience including one year in a supervisory or leadership role required.

Benefits

Medical, Dental, Vision 403(b) Retirement Savings Plan w/matching

• Health Savings Account (HSA) Flexible Spending Account (FSA) Paid Time Off (up to 5 weeks to start)
• Extended Leave Plan (ELP) Family Care (childcare, elder care, pet care)
• Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt ALL benefits start on day one!