Ciudad de México - Transcon (Ground Transportation) Pricing Analyst

About Expeditors

Expeditors is a Fortune 500 global logistics company headquartered in Seattle, Washington, powering international trade through customized supply chain solutions and seamless technology.

With more than 19,000 professionals across 350+ locations on six continents, we combine global scale with the professionalism, innovation, and customer focus that help businesses move confidently in a fast-changing world.

What truly sets Expeditors apart is our people.

We are committed to attracting, developing, and retaining exceptional logistics and technical talent, creating a supportive, high-performing environment where careers can grow.

With a strong culture of promotion from within and a long track record of employee retention, Expeditors offers more than a job—it offers the opportunity to build a meaningful career with a global company that invests in your success.

Responsibilities

• Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary.
• Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers.
• This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).
• Job Execution Consistently completes quality work that matches job expectations.
• Is committed to operational excellence and continuous improvement for own job function and across the network.
• All activities are compliant with company policies/procedures and code of business conduct and with government regulations.
• Reliability Consistently meets deadlines.
• Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers.
• Works in harmony with superiors and fellow workers without incident or delay.
• Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally.
• Provides relevant and timely information to co-workers, customers and service providers.
• Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.
• Culture Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
• Personal Growth and Development Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year.
• Pursues professional development goals for self, including participating in a development plan as appropriate.
• Quotes In conjunction with Transcon Manager, create quotes for Export operations.
• Meet deadlines set by customers and sales/retention on responding to pricing requests.
• Review feedback from sales/retention, network and customers on rate competitiveness.
• Track and report the results of quotes by maintaining and updating the Quoting in the Database (Quoting Power BI or another system) Procurement & Service providers.
• Review and analyze carrier rates.
• In conjunction with Transcon Manager, work with carriers to keep rates fresh and competitive.
• Transition & Implementation with carriers.
• To confirm or negotiate capacity for new business.
• Market update.
• Develop new carriers.
• In conjunction with Transcon Manager, perform the carrier evaluations each Quarter.
• Rate & Surcharge Maintenance Maintain rate databases updated.
• Maintain and distribute information about increases and changes on the market.
• Follow up and revise the expiring rate agreements and contracts.
• General Support Provide general support for sales/retention on Transcon pricing.
• Provide other general pricing support as specified by the network.
• Provide support to operational team on approval of quotes from customers.
• Provide support to operational team on the registration of rates on ATS and with the carrier.
• Provide support to operational team on the compliance of Expeditors policies.

Requirements

• EXPEDITORS CORE COMPETENCIES Exceptional Customer Service Exceeds customer expectations by anticipating, understanding and meeting needs.
• Is punctual and can be relied on for planning purposes.
• Is organized, manages own time effectively and can prioritize.
• Completes required training in a timely manner with minimal reminders.
• A good understanding of Expeditors’ Products and Services.
• Understanding freight forwarder industry in special Transcon Product.
• Hazardous Materials certification (optional).
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Very detail oriented.
• Ability to manage multiple deadlines and projects.
• Capability to negotiate with suppliers.
• Analysis of data.
• Pro-active, strong organizational skills.
• Good Microsoft Office and computer skills Fluent in English.
• Training Requirements: Meet company standards of 52 hours training per year, including as needed management/leadership training Education and Experience: Bachelor’s degree (B.A.) from four-year college or university; or 4 years-related. Experience and/or training; or equivalent combination of education and experience. At least two years of experience in distribution/inventory control. Previous supervisory experience

Preferred

• Positive and willing to help attitude