Sales

As an intern or graduate at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development.

About Campus Hire

• Who We Are At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected.
• What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers.
• From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference.
• Our Global Reach JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network.
• With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond.
• Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future.
• Join us and contribute to global projects from day one.
• Learn more about who we are and what we do: https://corporate.jd.com/ What We Offer We believe great ideas can come from anywhere, and often, they come from you.
• Our Program You’ll be joining in a JD Star (JDS) Graduate Role, a semi-structured early-career pathway designed to accelerate young professionals whilst making an impact in your role at JD.com.
• Over your first year, you’ll take on meaningful projects, build technical and leadership skills, and gain exposure to the world-class functions driving JD’s global growth.

Responsibilities

• Responsible for developing key customers, logistics clients, and overseas warehouse projects.
• Execute sales plans, achieve performance targets, and expand market share.
• Maintain good communication with customers through follow-ups and other methods, stay updated on their needs, retain existing customers, enhance customer satisfaction, and implement long-term strategic cooperation plans.
• Based on market information and business objectives, develop project solutions and oversee their implementation, including quotation, contract negotiation, and signing.
• Responsible for collecting payments from customers on credit terms, coordinate with relevant departments to resolve customer exceptions, and ensure timely cash recovery.
• Collect market information, customer needs, and competitor promotional policies, provide timely follow-up and feedback to support the company's marketing strategies.
• Monitor project progress throughout the entire lifecycle, control project risks, and resolve issues that arise during project operations.
• Provide feedback on market and customer needs to drive internal IT system or process improvements, and assist in the development of other departmental projects.

Benefits

• With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.

At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic. Ready To Apply? Don't leave yourself wondering 'what if'. Hit apply and see where your curiosity can take you at JD.com.