Mitigation Tech

The Mitigation Technician is key in supporting emergency response and restoration projects to meet client and insurance company requirements.

Responsibilities

• This position involves applying restoration techniques in content and structural cleaning, structural drying, and water remediation, following IICRC S-500 Standards.
• The Mitigation Technician collaborates with team members under supervision in residential and commercial settings.
• They may also work independently to ensure the successful execution of emergency response and restoration efforts, meet project goals, and exceed customer expectations.
• 2.
• ● Perform cleaning and restoration services at customer job sites and in the warehouse, including disassembling, cleaning, reassembling, and restoring structures, personal property, and specialized items; ● Perform moisture mapping, water extraction, mould remediation, cleaning of affected surfaces, and demolition and removal of building materials to support the restoration process, adhering to IICRC guidelines; ● Photograph and document all restoration-related work throughout the restoration project; ● Maintain vehicles, restock supplies, ensure equipment functionality, and uphold a clean and organized work environment; ● Ensure a safe and compliant work environment by conducting hazard assessments, maintaining organized and hazard-free job sites, and ensuring proper use, maintenance, and storage of tools, equipment, and PPE.
• Promptly report and document unsafe conditions or incidents, actively participate in safety training and inspections, and support organizational safety initiatives as directed by the Health and Safety Department; ● Foster customer satisfaction by maintaining professionalism, building strong relationships, and ensuring prompt, accurate communication with clients, subcontractors, insurance adjustors and other relevant stakeholders; and ● Any other reasonable duties as assigned.
• 3.

Requirements

• i.
• ● Highschool Diploma/GED; ● Strong organizational skills with the ability to prioritize a diversified workload and meet deadlines in a fast-paced environment; ● Ability to work independently or as a team, as required; ● Understanding of customer service principles and practices; ● Attention to detail and a keen sense of safeguarding other people’s property and information; and ● Valid driver’s license and ability to operate a motor vehicle per BELFOR’s Auto Policy.