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(Senior) Key Account Manager

Tsys

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Ready to take your career global?

We're looking for a Key Account Manager (f/m/d) to join our Sales team and help shape the future of global commerce. What you'll own Manage and develop a portfolio of key B2B customers, building long term relationships with decision makers and senior stakeholders.

About Tsys

  • Help us shape the future of digital payments as part of Commerz Globalpay GmbH , the joint venture between Commerzbank and Global Payments.
  • At Commerz Globalpay GmbH , we combine the long standing expertise and market presence of Commerzbank with the global innovation of Global Payments.
  • Together, we deliver innovative payment solutions and create opportunities that go beyond borders.

What makes a Globalpayer?

  • Globalpayers think like a client, act like an owner, and win as one team.
  • We’re curious and innovative, always finding better ways to deliver impact.
  • We empower each other to make decisions, and our passion drives excellence in everything we set out to do.

Does this sound like you?

  • Then you sound like a Globalpayer.
  • Apply now to take your career global.

Responsibilities

  • Identify and drive opportunities for revenue growth through upselling, cross selling, and the expansion of existing customer relationships.
  • Understand customer needs and develop tailored payment solutions in close collaboration with internal teams.
  • Lead commercial discussions, prepare offers, support contract negotiations, and coordinate customer related projects through to successful completion.

Requirements

  • Monitor account performance, customer satisfaction, and business opportunities while ensuring a consistently high level of customer experience.
  • Several years of experience in Key Account Management, Account Management, Sales, or Business Development, ideally in a B2B environment.
  • Proven success in managing strategic customer relationships and growing existing accounts.
  • Strong commercial and negotiation skills with a confident approach to engaging decision makers and senior stakeholders.
  • Customer focused, entrepreneurial mindset with a structured, proactive, and results oriented approach.
  • Excellent communication skills and fluent German and English.
  • It’s a bonus if you have Experience in the payments, financial services, software, or technology industry.
  • Experience managing large or strategic enterprise accounts.
  • Experience with CRM systems and working in an international, matrixed organization.
  • About the team Our inclusive and global teams win together every day.