IT Support Engineer

As our IT Support Engineer, you will play a key role in our IT Operations and Cybersecurity team. We are looking for hands-on support. Sunrock’s Technology landscape combines workplace and devices, a broad SaaS application landscape and internally developed applications, data and energy platforms.

About Sunrock Investments B.V.

Looking to join a company that's making a difference?

• Sunrock delivers clean energy to more than 636.000 people and has more than 1 GWp in development, with even bigger plans for the future.
• As our new IT Support Engineer in Amsterdam you'll be part of a team of over 150 Sunrockers who are committed to expanding sustainable energy solutions throughout Europe.
• Sunrock Sunrock isn't just another company; we're a vision in action.
• With a young spirit and a wealth of experience, we're committed to excellence in our quest for sustainable energy solutions.
• Our growth is rapid and our ambitions are sky high!
• We cover projects from solar systems to BESS (Battery Energy Storage Systems) and EV solutions, that are all steered by our own EMS (Energy Management System).
• As Europe's leading name in large-scale solar projects, we're not just part of the industry, we're redefining it.

Ready to be unstoppable?

Apply now and become part of a brighter tomorrow.

Responsibilities

• In this role, you don’t need to know everything, but you do need to take ownership: understand the issue, resolve what you can, involve our Managed Service Partner when needed and make sure the request and problems get resolved.
• Your users are developers, joiners and leavers and business users.
• From there, you’ll help colleagues with everything from workplace and device management to access, SaaS applications and Sunrock’s internal tooling and platforms.
• Manage, track and follow up on IT requests and issues via our Jira ticketing system.
• Provide hands-on support for all our users.
• Manage laptops, software and workplace technology.
• Manage users, access rights, permissions and onboarding/offboarding.
• Administer SaaS applications, licenses and Intune.
• Support technical teams with tooling and platform access.
• Own support requests through resolution and improve operations and processes.

Requirements

• An IT-related degree (MBO/HBO) or equivalent experience.
• 4+ years' experience in IT support, IT Operations or system administration.
• Knowledge of Windows, Microsoft 365, Entra ID and Intune.
• Experience with SaaS administration and identity & access management.
• Strong troubleshooting skills and technical curiosity.
• A hands-on, ownership-driven and service-oriented mindset, with strong English communication skills.
• What's in it for you?

Benefits

• At Sunrock, work is not just about making a difference in the world, it's also about having fun and enjoying your job!
• 💰 Salary package of EUR 50.000 - EUR 57.000 per year; 💰 Annual bonus of up to 11.5% of your salary; 🌴 Unlimited holidays for true work-life balance; 🍽️ Freshly prepared lunch served daily at the office; 🏢 A modern and inspiring office where we love coming together and working side by side; 🚲 Lease Bike scheme with a company contribution of up to €70 per month; 🚆 NS Business Card for commuting and €0.25 per kilometer travel allowance; 👴 Company pension plan with a 6.6% employer contribution; 🏡 Fully equipped for success with a laptop, mobile phone, and everything you need for a comfortable home office setup; 🏋️ Sports benefits with a personal trainer at the office; 💬 Weekly Dutch language lessons for beginners; 🤝 Volunteer for a good cause and receive a donation credit for every hour contributed, funded by the COFRA Foundation; 🌍 Flexible working , including hybrid work and work-from-abroad options; 🎉 An engaging team culture filled with events, celebrations and memorable moments; 👕 The legendary Sunrock hoodie , because culture matters too!