IT Help Desk & Field Engineer

Location

This is a hybrid position;

candidates must reside in San Diego, CA area

to support onsite visits to local clients (prescheduled or emergency dispatch).

• You’re the kind of person who helps others succeed.
• You’re sharp, resourceful, and calm under pressure—the one people count on when technology misbehaves. You love solving problems, restoring order, and creating moments where others can breathe again because you’ve got it handled.
• But lately, you might be craving a team that matches your standards—where doing great work and helping others thrive go hand in hand.
• That’s where Endsight comes in.

Who We Are

• Endsight is a fast-growing IT Managed Service Provider built on one core belief:
• When we help others thrive, we thrive too.
• We partner with small and mid-sized organizations—including nonprofits—to ensure their technology performs flawlessly so they can focus on what they do best.
• We’re a team that learns fast, leans in, and looks out for one another. Life here feels like being part of a great university—you’ll grow quickly, connect deeply, and do work that truly matters.

Purpose--What You'll Do

You’ll be both the frontline hero and trusted guide for our clients, helping them succeed through technology that simply works.

Your days will include

• Heading onsite for hands-on installations, configurations, and troubleshooting as needed. This includes installing wired and wireless networking equipment, setting up workstations, installing and updating software, troubleshooting issues, and more.
• Providing remote IT support across a variety of systems and platforms
• Solving complex challenges with patience, curiosity, and a service-first mindset
• Collaborating closely with teammates to create consistently excellent client experiences

Continuously learning new technologies and sharpening your craft

Who Thrives Here

You’ll fit right in if you

• Take pride in helping others succeed
• Love mastering your tools and improving your craft
• Communicate clearly and stay composed under pressure
• Are energized by teamwork and mutual respect
• Want to grow in a place where your success helps everyone win

Qualifications

Required

Must have 3 years minimum Field or Onsite Engineer or IT Help Desk experience

Previous MSP experience Required

Reliable Transportation and Current Driver's license

Strong aptitude for Customer Service

Ability to self-schedule and project plan for small engagements

Ability to organize and manage multiple priorities

Excellent analytical, verbal, and written communication skills

• Ability to adapt quickly to new technologies and changing business requirements
• Able and willing to collaborate as part of a team
• Respond to emergency situations effectively, maintaining poise and focus

Preferred

• Certifications: CompTIA (A+, Network, Security), Microsoft Associate/Expert, VMware, Apple, Citrix
• Bachelor's degree (in a related field) or equivalent experience

Strong Networking Skills

Experience supporting AutoCAD or other similar design software

• Join a Team That’s All-In on Helping You Thrive
• If you’re ready to perform at a high level, learn like crazy, and make a real impact for the people you serve—Endsight is where you belong.
• Apply today and let’s build something excellent together.

Benefits...What You’ll Get

Medical: Company pays 100% of the base plan for the employee and family

Dental & Vision

401(k) with employer matching

Accrued Paid Time Off

9 Paid Holidays

Career Pathing

Compensation

$24.05 - $38.46 / hour