Intake Associate Attorney

To be considered for this role, please call 866-996-6549 and follow the step-by-step instructions outlined by our Co-Founder and Managing Partner. In addition, please complete your application here. You will be evaluated and vetted based on your ability to follow instructions. We look forward to hearing from you!

The Intake Attorney plays a critical role in the initial client intake process by providing timely legal guidance, compassionate consultations, and direct support to the Intake Team throughout the retention process. This position also supports the firm's referral operations, working closely with the Referral Specialists and Co -Counsel relationships to facilitate efficient case evaluations, transfers, and ongoing partnerships. Success requires strong legal judgment, a results-driven mindset, adaptability, and the ability to build trust while delivering an exceptional client experience.

Responsibilities

• Case Evaluation and Legal Support: Serve as a first-line legal resource to the Intake Manager and Intake Specialists, providing assistance with complex inquiries, legal research, and support in converting qualified leads into retained clients.
• Conduct phone and in-person consultations, during and after business hours when necessary, to evaluate potential cases, answer legal questions, address concerns, explain legal documents, and confidently guide prospective clients through the retention process.
• Support Referral Specialists with inbound and outbound case referrals, facilitate timely case evaluations and transfers, monitor co-counsel performance, and ensure effective communication and adherence to referral agreements.
• nurture and strengthen relationships with existing and prospective co-counsel firms, provide insight and support to identify partnership opportunities, and support initiatives that expand the firm's referral network.
• Collaborate across departments to improve workflows, ensure legal and ethical compliance, and deliver compassionate, responsive, client-centered service consistent with the firm's core values.
• Time Management Luncheons with senior management team to take your projects, team, and organization to the next level.

Requirements

• Education & Licensure: Juris Doctor (JD) from an accredited law school and active membership in good standing with the state Bar.
• Minimum 4 years of practicing law, preferably in personal injury and/or mass tort litigation.
• Experience in case evaluations and legal research, with sound judgment in assessing case viability, value, risk, and disposition.
• Results-driven with strong persuasion and communication skills to build trust, address concerns, and retain prospective clients.
• Empathetic, adaptable, and responsive, with the ability to connect with diverse clients and deliver compassionate service.
• Strong analytical skills to interpret data, identify trends, solve problems, and improve performance.
• Ability to analyze information and make decisions confidently and quickly.
• Knowledge of legal ethics, professional responsibilities, and statutes of limitations, with the ability to identify and escalate risks.
• Excellent written and verbal communication skills, with the ability to explain legal matters clearly and collaborate effectively.
• Commitment to continuous learning, process improvement, and adoption of new systems and workflows.
• Strong time management and multitasking skills, with the ability to simultaneously manage multiple cases and projects in a busy, fast-paced environment.
• High attention to detail, superior organizational skills, and effective prioritization of competing demands.
• Proficient in legal research software, case management systems, Microsoft Office, and adapting to new technologies.
• Accountable, collaborative, and committed to high professional standards, compassion, and integrity.

Pay

• Up to $500 annually for continued education/training.
• Pittsburgh, PA Salary: $100,000-$125,000

Benefits

• Financial Benefits 401k Contributions: Discretionary match contribution of 5%, with the Firm matching 100% of the first 3% of the employee’s contribution and 50% of the employee’s next 2% of contribution of the employee’s annual compensation.
• The Chaffin Luhana Foundation makes an annual donation to the charity of your choice.
• $460 per employee or family towards their monthly health premium.
• If your premium is less than $460, you will be responsible for only the first $1.
• Full coverage towards an employee’s dental premium, less than $1 monthly.
• You will only pay $12 a year for your dental plan.
• Contribute up to $500 pre-tax towards your annual medical deductible.
• You can contribute up to $5,000 pre-tax Dependent Care (DCR).
• Contribute up to $1,000 pre-tax towards your medical Flex Spending Account (FSA).
• You can contribute up to $280 per month pre-tax towards your transit ticket (TRN).
• You can contribute up to $280 per month pre-tax towards a pay-for-parking plan (PKG).
• Time Off: 15 paid time off (PTO) days / 20 PTO days after 3 years with the Firm.
• 3 sick days per year.
• Office closed for 10 public holidays.
• Office usually closed for at least a week between Christmas and New Year’s Day.
• Culture and Development of Team Casual Dress: Enjoy our business casual dress code.
• Free access to GreenTree SportsPlex for Pittsburgh office.
• Recognition at the Firm Value Team Members: Bonusly points for a peer-to-peer recognition system.
• You give and receive points that you can redeem for gift cards, trips, dinners, etc.
• Free team lunches and happy hours.
• Year-end discretionary bonus.
• Yearly firm outing for all of our employees to meet up and have fun.

Learn How You’re Wired

Our employees take a Kolbe Assessment so they can learn their instinctive method of operation. Identify the ways that you and the team you work with are the most productive.

Note

This job description is not an exclusive or exhaustive list of all job functions an employee in this position may be asked to perform. Duties, responsibilities, and requirements can be added, changed, or reduced by management to meet the business needs of the company. Chaffin Luhana LLP does not discriminate based on race, color, sex, religion, national origin, disability, or any other reason prohibited by law in provision of employment opportunities.