Senior Wealth Client Management Associate

Overview WHO are we looking for? CAPTRUST is seeking a Senior Client Management Associate who will use specialized knowledge and skills, obtained through experience and/or formal training, to assist Client Management Consultants (CMCs) in providing excellent client service. The candidate for this role provides day-to-day support, project management assistance, and partners with the CMC to research and resolve issues. The candidate also recommends solutions to moderately complex problems.

About CAPTRUST

• There’s a reason for it; it’s a great culture in which to work and grow.
• We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve.
• the difference at CAPTRUST is the quality of our people and depth of our bench.
• If you are ready to make your mark, we want to talk to you.

Are you the next brick?

• To get it done the CAPTRUST Way , an individual should exhibit the following characteristics: Ability to build successful, collaborative, and trusting relationships
• Inherent desire to give back to our communities and enrich the lives of those around us An other-centered mindset

Responsibilities

• Primary responsibilities may include the following, amongst others: Responsibilities Deliver exceptional, proactive service to the Wealth Client Service team and/or
• Advisors, which includes resolving client questions, processing transactions, and responding to ad hoc requests

Work closely with CMCs and/or

• Advisors to prepare quarterly reviews, proposals, and other client-related materials, this includes proofreading the documents, printing, binding and mailing
• Maintain updated client contact information within the CRM system (CAPCONNECT); assist with ongoing CAPCONNECT maintenance including gathering and uploading documents to SharePoint records
• Handles Client Service functions including new account paperwork, mailing correspondence, reports, and contracts
• Assist CMCs and/or

Advisors in reviewing client activities and recurring tasks

• Ability to process onboarding packages, money movements, trade flow requests, journal entries, and transfers of accounts
• Assist in scheduling, calendaring, and confirming tasks, activities, and appointments
• Perform other duties and special projects as required, including firm-wide initiatives

Requirements

• Completion of a four-year degree from an accredited university or equivalent work experience 3+ years of experience within Family Office and Wealth Management environments
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and PDF Excellent math skills and the ability to quickly grasp financial and investment concepts
• Positive attitude and a team player.
• Our colleagues, like our clients, tend to stay with CAPTRUST for years.
• Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges

Preferred

• Foundational knowledge of alternative investments is a plus
• Energized by change and ability to think “outside the box” regarding process improvement Flexibility to handle changing priorities, pressure, and short deadlines WHAT can you expect from your career at CAPTRUST?

Benefits

• We all work together, each of us motivating those around us with our commitment to high standards.
• At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.
• Package shows how much we value our team.

Company discretionary bonus

• Health, dental, and vision coverage, employer 401(k) plan and company match, health savings accounts, flexible spending accounts, and voluntary supplemental plans subject to plan terms Company-paid benefits such as life insurance, short-term disability, and long-term disability, subject to applicable waiting periods.
• Paid time off (PTO) or Paid Sick Leave (PSL) WHERE will you be working?
• However there is flexibility. #LI-onsite HOW do we build a world class organization one brick at a time?

3100 Village Point #200 | Chesterton, Indiana 46304 Due to the nature of the role, this is not a remote or work from home position.

Integrity through maintaining objectivity EEO/Diversity Statement: At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of sex (including pregnancy, childbirth, or other related medical conditions), gender, race (including hair texture or hairstyles associated with race), religion, color, national origin, ancestry, physical or mental disability, genetic information, age, sexual orientation, gender identity, gender expression, protected veteran status, uniformed service, or any other status protected by federal, state, or local laws. #associate This position will remain open until filled.