Medical Assistant

Oak Street Health Title: Medical Assistant Location: 3729 N Roxboro St., Ste B, Durham, NC 27704 Role Description: At Oak Street Health, Medical Assistants (MAs) are essential Care Team members who report to the Practice Manager or Center Operations Specialist. Your primary role is to collect accurate patient data — through screenings, collecting vitals and diagnostic testing — to support informed clinical decision-making. Success in this role requires flexibility, attention to detail, and a commitment to building strong relationships with our patients. By collaborating closely with your team, you will drive clinical results while ensuring an unmatched patient experience.

About Cvshealth

• We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience.
• At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
• Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
• Our people fuel our future.
• Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Responsibilities

• Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Assistant!
• Ensure an efficient patient flow: room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews Stock exam rooms and manage inventory of supplies.
• Respond to patient requests for telephonic support, such a lab results, faxing records to specialists, etc.
• In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing (phlebotomy) Ensure accurate record keeping by updating
• Electronic Medical Record (EMR) system and upload required documents via scanning or PDF upload
• Participate in daily care team meetings to discuss patient care and clinic operations
• Process orders for durable medical equipment, in partnership with clinical leadership and support teams
• As required by the patient provider, request medical records from external providers and specialists
• Conduct any required routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab
• Other duties as assigned

Requirements

• Required: At least 1 year experience employed as a medical assistant (non-externship), preferably in primary care.
• Active CPR or BLS Certification Hands-on patient experience with taking patient vitals, administering diagnostic testing, and immunizations

Electronic Medical Record (EMR) experience

• Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.
• To perform core operational duties, must be able to remain in a stationary upright position or move about the work area for approximately 6 to 7 hours of an 8-hour workday, in addition to being able to lift up to 20 pounds.
• If you require an accommodation, please let us know during the application process.
• Problem-solving skills, professional accountability, and a flexible, positive attitude in a fast-paced environment
• Strong communication skills and customer service orientation
• An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients’ lives

Preferred

• State or national certification for Medical Assisting (CMA, CCMA, or RMA), including graduation from an accredited medical assistant course Experience with blood draws (phlebotomy) and specimen collection.
• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification Fluency in another language is not required, but is a plus when it comes to connecting with our diverse patient communities.
• Anticipated Weekly Hours 40 Time Type Full time

Pay

The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

• Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments .

We are committed to providing reasonable accommodations to qualified individuals.

We anticipate the application window for this opening will close on: 01/31/2027 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.