SuccessFactors Analyst

SuccessFactors Analyst to support and enhance our PeoplePlus platform across APAC for a 12-month contract. This is a hands-on role where you’ll work across system configuration, troubleshooting, reporting, integrations, testing and continuous improvement, while partnering closely with HR, Payroll, IT and external support providers.

About Colliers

• If you’re a hands-on SuccessFactors specialist who enjoys combining BAU support with systems improvement and optimisation, we’d love to hear from you.
• We foster an environment in which everyone at Colliers feels respected and comfortable bringing their authentic selves to do their best work.
• It’s our people who set us apart and we actively recruit people who represent the diversity of the communities in which we operate.
• We take great pride in doing what’s right and operating in ways that benefit the business, our people, our clients, our communities, and the environment.
• Experts join experts, and we welcome you to join us as we lead the industry into the future.
• Colliers is a leading diversified professional services and investment management company.
• With operations in 70 countries, our 22,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients.
• At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the environment.
• We support their health and wellbeing and foster an inclusive and diverse culture, celebrating what makes us unique and enabling high performance.

Responsibilities

• What you’ll do You’ll take ownership of the day-to-day support and ongoing enhancement of our SAP SuccessFactors environment, with responsibilities including: Configure, maintain and support SAP SuccessFactors across Employee Central, EC Payroll, Learning, Onboarding, Performance & Goals and EC Time Off Work with stakeholders to identify, scope and deliver system enhancements
• Manage ongoing system maintenance and resolve technical and functional issues
• Configure workflows, business rules, MDF objects, Foundation Objects, picklists and permissions

Develop and maintain reporting using

• Story Reports, Canvas Reports and Integration Centre Support and coordinate customised system integrations
• HR data quality and conduct regular audits to maintain accuracy Work with external AMS providers, ensuring issues are resolved within agreed SLAs and estimates are appropriately scoped
• Support testing and deployment of system changes and enhancements

Provide training and guidance to key users

• Maintain accurate system documentation and platform workbooks.
• You’re an experienced HRIS professional who enjoys getting into the detail, solving problems and finding better ways for systems to support the business.

Requirements

• 6+ years’ experience working with SAP SuccessFactors, with strong technical and functional capability Hands-on experience across EC, ECP, LMS, Onboarding, PMGM and EC Time Off Strong knowledge of SuccessFactors configuration, reporting and integrations
• Experience partnering with and managing external AMS/support providers A good understanding of HR and Payroll processes and how technology supports them Strong HR data analysis, reporting and problem-solving capability
• An understanding of data flows, integrations, security permissions and organisational structures
• The ability to confidently manage stakeholders and competing priorities Strong communication and documentation skills.

Why this role?

• This is an opportunity to join a complex APAC HR technology environment where you’ll have genuine influence of the platform, not simply manage support tickets.
• You’ll work closely with HR, Payroll, IT, offshore support teams and external SAP/AMS partners, with the opportunity to influence how the platform continues to evolve.

Benefits

• Our people are our greatest asset and we empower their career growth and skill development.

Please be advised that applications will only be accepted directly rather than via recruitment agencies.