Who we are Pace Veterinary Clinic is Hiring a Veterinary Receptionist!
You’ll be an essential part of a team that genuinely cares about its patients and one another.
About Vetcor
At Pace Veterinary Clinic, we’re proud of the medicine we practice, and just as proud of the team that makes it happen.
Join Our Team!
Ready to join a team that truly values you?
If you’re a Veterinary Receptionist who loves building relationships and keeping the day running smoothly, Pace Veterinary Clinic can’t wait to meet you.
Apply today and join the team at Pace Veterinary Clinic!
Diversity, equity, and inclusion are core values of Pace Veterinary Clinic and Vetcor.
We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees.
Every team member enriches our diversity by exposing us to various ways to understand and engage with the world.
That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Responsibilities
Veterinary Receptionist Status: Full-Time Salary: Negotiable based on experience
We’re an AAHA-accredited, two-doctor small animal clinic in Pace, Florida, with a varied caseload that includes dentistry, surgery, and urgent care.
We’re looking for a Veterinary Receptionist who enjoys building relationships with clients, creating a welcoming experience, and staying organized in a fast-paced environment.
A supportive, “better together” team where wins are shared and challenges are never faced alone.
Leaders who listen.
As a Veterinary Receptionist here, your ideas are valued and your contributions are appreciated.
High standards of care.
You’ll Do Greet clients and patients with warmth and professionalism
Answer phones, route calls, and respond promptly to voicemails
Schedule appointments and manage a multi-doctor calendar
Check patients in and out and keep client and patient information accurate
Collect payments, process invoices, and review estimates with clients
Communicate hospital policies, pricing, and services clearly, and handle client concerns with empathy
Manage medical record requests, reminders, and follow-up calls, texts, and emails
Help clients schedule recommended services and rechecks, reactivate overdue patients, and fill scheduling gaps
Educate clients on preventive care timelines and next steps
Coordinate with technicians and doctors to support smooth patient flow
Feed, walk, and care for hospitalized and boarding patients, and monitor them for changes
Clean kennels and laundry and help keep the lobby, front desk, and treatment areas clean
Requirements
Confidence handling high call volume and juggling competing priorities
Compassionate communication, especially in sensitive or emotional situations
Comfort collecting payments, processing invoices, and discussing estimates
Strong problem-solving skills and the ability to handle difficult conversations with empathy
Attention to detail when updating records and documenting client outreach
Strong organizational habits, like follow-up lists, call logs, and task tracking
The ability to multitask and stay calm in a fast-paced environment A positive attitude, reliability, and a team-first approach
Ability to stand for extended periods and lift [Weight] lbs with assistance
Benefits
4-day workweeks with no nights, weekends, or holidays
Highlights Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts
Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance
Six paid holidays, an Employee Assistance Program, and an employee discount program
Want to be more than the first face clients see, with a 4-day week and no nights, weekends, or holidays?
Why You’ll Love It Here 4-day work weeks.
No nights, weekends, or holidays, plus flexible scheduling and lunch breaks on the reg.
No egos, no drama.
Be part of an AAHA-accredited team that’s proud of the medicine we practice.
Be yourself.
A workplace where being yourself is encouraged, and if you’re not having fun, you’re doing it wrong.
We celebrate you.
Every Veterinary Receptionist here gets celebrated for birthdays, milestones, and the little wins that matter.
You Can’t Beat Financial Benefits A flexible approach to compensation that reflects your skill set and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program Referral bonus program
Benefits Health insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service).
In states with paid family leave programs, this benefit does not apply.
Sick Time / Paid Time Off Free or discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities
Continuing education allowance
Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program
