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Lending Servicing Specialist I

Simmonsbank

  • It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
  • The Loan Boarding Specialist is responsible for the accurate and timely setup of new loans and renewals to the core system.

Responsibilities

  • This role ensures all loan data is boarded in accordance with regulatory and company requirements.
  • The specialist performs detailed reviews of loan documentation, validates data integrity, resolves discrepancies, and collaborates with internal and external partners to ensure a smooth loan onboarding process.
  • Duties and Responsibilities Review loan documentation packages for completeness and accuracy prior to boarding.
  • Board new loans and renewals into the core system.
  • Verify and validate key loan information including borrower data, loan terms, collateral information, escrow setup, and payment details.
  • Research and resolve boarding errors and exceptions.
  • Coordinate with other operational departments to obtain missing or corrected information.
  • Review and establish escrow accounts, tax information, insurance details, and other loan-level records as required.
  • Ensure all boarding activities are completed within established service level agreements (SLAs).
  • Adhere to regulatory requirements, company policies, and internal controls.

Requirements

  • H/S Diploma/ GED Minimum 1 year of applicable work experience Previous experience in loan servicing, loan boarding, mortgage operations, banking operations, or a related field preferred.
  • Strong attention to detail and data-entry accuracy.
  • Strong organizational, problem-solving, and time-management skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Excellent verbal and written communication skills.

Equal Employment Opportunity Information

Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.