Benefit Analyst

Description: SUMMARY Work directly with Client Service Team (Client Managers, Client Executives and Principals) to provide a high level of client support in response to routine client requests and needs, act as liaison with carriers, and maintain client and carrier information.

Responsibilities

• DUTIES & RESPONSIBILITIE S Support the Client Service Team with the renewal process. · Gather client census data, current / renewal plan design and rate information, historical claims experience data, and any additionally related materials required to prepare RFP for client renewals and prospective groups. · For specifically assigned clients, provide Benefit Service Associates with RFP information and respond to questions for clarification if needed.
• For all other client RFP’s, follow processes and procedures to market clients for renewal process. · Analyze market proposals received to verify benefits, premium rates and competitiveness. · Finalize and maintain client and carrier spreadsheets in accordance with internal requirements and client requests. · Prepare and coordinate materials for the enrollment process and other formal client presentations. · Work with carrier representatives to coordinate activity for a smooth implementation of new plans. · Coordinate Administrative Installation with insurance carrier and participate in installation meetings. · Maintain Agency Management System and the ImageRight System. · Follow processes and procedures as outlined in the Procedure Manual.
• Provide day to day client service · Act as liaison for client to research and resolve coverage, claim and administrative problems. · Respond to client and carrier questions in a timely manner, requesting assistance from others on the Client Service Team if needed. · Ensure the client data is accurate and current upon each renewal and throughout the policy period. · Prepare files and other records needed by Marsh & McLennan. · Develop good relationships with others on the Client Service Team. · Maintain the professional standards established by Marsh & McLennan when working with clients. · Provide back up to other Benefit Analysts as needed. · Share information with Benefit Analysts and others to create a good network of information within the Department. · Attend monthly
• Analyst meetings and other meetings as requested.
• AND/OR EXPERIENCE Successful candidate will be a service oriented individual with high personal standards and a hands-on work style.
• This position interacts with and provides service to internal associates and has contact with external vendors.

Requirements

• This position requires an individual who is comfortable working at a varying pace, managing multiple tasks and deadlines simultaneously, adjusting priorities often, and managing frequent interruptions.
• Analyst must be positive and approachable, and work effectively with diverse personalities.

Pay

• The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements.
• Decisions will be determined on a case-by-case basis.
• In addition to the base salary, this position may be eligible for performance-based incentives.

Benefits

• In addition, the following is required otherwise noted: · Must possess a basic understanding of health and welfare plan benefits and carriers acquired through 3 years of experience providing group health and benefits service preferably at a brokerage or carrier or performing in a benefit specialist role with a Human Resource department of a large corporation. · Bachelor degree strongly preferred. · Maintain a valid, unrestricted
• State of California Life & Disability License and meet the continuing education requirements. · Maintain a valid
• Driver’s License and dependable transportation. · Proficiency with Microsoft Word, Excel and PowerPoint to include professional work experience creating tables, charts, graphs, pivot tables and formulas. · Math skills are required to perform basic arithmetic, calculate percentages and amounts based on a percentage increase/decrease · Above average analyzing, problem solving and planning/organizational techniques are essential.
• We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

WORK ENVIRONMENT

& PHYSICAL DEMANDS · Ability to use computer keyboard and sit in a stationary position for extended periods as well as the use of office equipment such as fax and copy machines, and telephones. · Work is performed in a typical interior/office work environment. · Occasional overtime may be required. Travel is usually within driving distance. #MMAwest #LI-DNI #MMABI The applicable base salary range for this role is $41,200 to $76,800.