Funeral Service Assistant

Our associates celebrate lives. We celebrate our associates. Provides clerical and administrative assistance supporting funeral operations.

Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

JOB RESPONSIBILITIES Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures Confirms authorization to proceed with the service arrangements Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs In absence of Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits and pension, and; pre-arrangements for next of kin Ensures potential pre-need referrals are shared with Family Service Counselors Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations Prepares and accurately completes documents and online entries related to services, cremations, maintenance Assists with general office duties including answering phones and preparing reports as necessary Assist with the maintenance of vehicles, the facility and property Receives caskets and other funeral home supplies as well as place into inventory Ensures refreshments are available (where allowed by law) MINIMUM REQUIREMENTS Education High School diploma or equivalent Experience Minimum of 3 years related experience as a Funeral Assistant Licenses Current state/province issued driver’s license with an acceptable driving record Knowledge, Skills and Abilities Basic knowledge of religious and fraternal organizations customs Knowledge of computers and some software including MS Office Suite required High level of compassion and integrity Good communication skills Problem solving skills Ability to multi task and set priorities Detail oriented Pay: $21.00 to $23.50 an hour based on experience Benefits: Medical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Health Savings Account with Company Contribution * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance * SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance Program Postal Code: 92121 Category (Portal Searching): Operations Job Location: US-CA - San Diego