Waitstaff

Demonstrate commitment to customer service by working closely with the kitchen team to ensure that all orders are prepared accurately.

Responsibilities

• The Waitstaff responsibilities include providing residents and their guests service above and beyond their expectations, ensuring a memorable food and dining experience.
• Knowledgeable of current menu options/ingredients and maintains a working knowledge of the dietary restrictions and preferences of the clients we serve.
• Works closely with and supports the kitchen staff to ensure that all orders are prepared and served correctly and in a timely manner.
• What you will do Follow standard service protocols as outlined in the Dining Service Training manual ensuring that residents and their guests are greeted and seated in a timely fashion and meals are delivered in a timely and gracious manner.
• Understand and is sensitive to the needs and preferences of our seniors and their guests, and professionally handle all requests or concerns regarding meal service as they arise.
• Demonstrate positive interaction and support to all team members to provide seamless, timely, and accurate meal service to the resident/guest and team.
• Complete daily duties, ensuring all opening and closing side work is accomplished to include restocking supplies as needed, completion of cold food prep (as applicable), and other duties as assigned.
• Assemble resident trays accurately according to menu/tray ticket information and ensure compliance to diet or allergy restrictions (where applicable).
• Exhibit knowledge of menu details and resident accounting procedures.
• Knowledgeable in use of Food Service software/hardware utilized in obtaining resident orders at the table or bedside (as applicable).
• Adhere to all quality controls as it pertains to Dining Services.
• Follow Policies and Procedures.
• Exhibit safe food handling to eliminate the risk of food borne illness to include glove use, hair restraints, labeling, dating, temperature monitoring and food rotation.
• Follow proper technique for serving and clearing tables.
• Perform table set-up and break down of dining rooms while adhering to proper sanitation/disinfecting procedures in accordance with all regulatory requirements.
• Assist in maintaining the self-respect, personal dignity, and physical safety of each resident we serve Utilize time management appropriately to complete assigned duties.
• Is punctual and prepared to work in facility approved uniform for all scheduled shifts.

Requirements

• Education High School Diploma or GED, (Preferred) Experience 1 year
• Customer service in a hospitality environment (Preferred) Licenses and Certifications Food Handlers Card (FH) - VA State - ANSI-approved Food Handlers certificate program within 30 Days(Required) Allergen Awareness Certification - VA State - ANSI-approved Allergen Awareness certificate program within 180 Days(Required) To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .

Pay

Smithfield, Virginia Hiring Range $15.00 - $19.50/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.