Catering Delivery Driver

To ensure customer satisfaction by operating the catering department with the highest level of quality service and to achieve expected sales goals.

Responsibilities

• Background check6.
• The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
• 1.
• Handle each customer sales transaction in a courteous, friendly manner.
• Each customer will be extended a sincere, pleasant greeting and thanked when the transaction is completed.
• Always using proper customer service at time of delivery.2.
• Commit to the “Golden Rule” and work with other associates to build a strong catering team.3.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).4.
• Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.5.
• Coordinate orders with catering sales clerk.6.
• Stay in constant contact with the catering sales clerk in case of problems with deliveries or delivery times.7.
• Work efficiently and at an acceptable pace ensuring timely deliveries.8.
• Effectively control proper storage and shipping of orders limiting shrink and damaged goods.9.
• Ensure proper customer service at time of delivery.10.
• Practice proper “on location” customer service and communication.11.
• Responsible for notifying management of customer complaints, security problems and product problems.12.
• Practice the “Cleaner’s Creed” to help keep the delivery van neat, clean and organized13.
• Coordinate equipment cleaning and storing.14.
• Keep maintenance record of gas and service.15.
• Follow proper hand washing, food storage and handling procedures.16.
• Maintain a neat personal appearance including proper uniform and dress code.17.
• Must be well-groomed.18.
• Be safety conscious and correct any unsafe conditions you observe; follow the rules of the road.19.
• Exercise proper safety practices when lifting or moving product or using equipment.20.
• Be sure to operate and clean department equipment and tools.
• 1.
• Present favorable impression in dress, personal hygiene, and business attitude.
• Have a professional image at all times.2.
• Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.3.
• Successful completion of the passbook training within 60 days of entering the department.4.
• Other duties as assigned by management.
• F4.
• O13.
• O14.
• C15.
• O cluttered floor surface5.
• N hazardous equipment (mechanical moving parts)6.

Requirements

• Minimum Qualifications 1.
• Must be 21 years of age;2.
• Must have a valid Massachusetts drivers license.3.
• Driving record will be reviewed annually4.
• Must be well groomed and customer orientated.8.
• Must demonstrate the capability to interact with customers.9.
• Posses the ability to handle multiple orders and deliveries on a daily basis within a structured time frame.10.
• Must be able to read and write English adequately.11.
• Ability to speak, understand and follow English instructions.
• F surface type: tile/concrete3.
• C17.
• N18.
• F Repetitive Action: Continuous movement of entire body.

Pay

• In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position.
• At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary.
• Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity.
• The hiring range for this position is $17.30 - $22.50 per hour.

• Will be subject to substance testing.5.
• In some locations a CORI check will be required7.

Physical Demands

(per work day) Physical Demands: (per work day) Never (N) 0%Occasionally (O) 1-33%Frequently (F) 34-66%Continuously (C) 67-100% 1.

Standing

F surface type: tile/concrete2.

Carrying

O up to 50 lbs.5.

Pushing

F up to 300 lbs.6.

Lifting

O up to 50 lbs.7.

Pulling

F up to 300 lbs.8.

Climbing

O height: 12 ft9. Bending F10.

Balancing

F11.

Stooping

O12.

Fingering

C16.

Reaching

C level: waist/overhead19.

Talking

C20.

Seeing

C21.

Hearing

C22.

Job Location

(place where work is performed) Retail grocery location Working Conditions: environment involved is X inside x outside x cold x heat wet/humidity Safety Risk Factors: Never (N) 0%Occasionally (O) 1-33%Frequently (F) 34-66%Continuously (C) 67-100% 1. O loud noise2. C twisting of back and neck3. O slippery floor surface4.

O contact with sharp objects7. O contact with skin irritant8. N toxic exposure (see material safety data sheet)9. O nuisance dust, fumes, sprays10. O hazardous cleaning solutions

Schedules

X varied x day x evenings x weekends x holidays Machines, tools, equipment, etc.: Catering delivery van , cell phone, gps