Program Assistant, Undergraduate Programs IE Law School
IE University
- Madrid, Spain
- Entry Level
- Posted
Skills
Required
- customer service
Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Law School is looking for an Program Assistant, Undergraduate Programs to join its team! We are seeking a dedicated, friendly and dynamic Program Assistant for our Undergraduate Programs at IE Law School. The Program Assistant is the cornerstone of daily operations, serving as the first point of contact for students and professors. This role is essential in ensuring the smooth running of our programs and contributing to an enriching academic environment.
About IE University
Why IE University?
- Every story begins with a purpose, and ours has always been about people.
- Founded in 1973, IE University has continuously raised the bar to drive positive change through education.
- We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.
- At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary.
- We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact.
- Together, we create an environment where talent thrives, and ideas shape the future.
- We support students in developing impact skills to live and lead with positive impact.
- We transform people, who then transform others, systems, society, and, ultimately, our world.
- Our Purpose To foster positive change.
- Values Cultivate the humanistic approach.
- The next move is yours!
Responsibilities
- Handle a high volume of emails, ensuring prompt and accurate responses to student inquiries.
- Liaise with various departments (Registrar, Planning, Careers) to streamline program operations.
- Compile and update student information databases regularly.
- Assist in the preparation and editing of internal reports.
- Handle expense reports efficiently.
- Support the planning and execution of events and projects throughout the academic year.
Requirements
- To thrive in this role, you should possess the following qualifications: Customer Service: Have a passion for providing outstanding customer service in a multicultural setting.
- Possess excellent verbal and written communication skills, and be fluent in English.
- Be skilled in Microsoft Office Suite.
- Demonstrate strong organizational abilities, with a proven track record in managing customer interactions.
- Thrive in a busy environment, capable of multi-tasking and handling a high volume of work.
- Work well within a team, collaborating effectively with colleagues.
- Show commitment to their work with a positive attitude and meticulous attention to detail.
Benefits
- Empower your entrepreneurial spirit
- Cherish the diversity of people, mind, and experience
- Drive innovation with a proactive mindset
- We are looking for a person to join a full-time position in Madrid - IE Tower Responsibilities Your role as a Program Assistant will involve: Support Students and Faculty: Provide daily assistance to students and professors, addressing queries and offering guidance.
Unleash your full potential and make an impact.
If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team at IE University. At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.
