Information Technology Analyst

Kimley-Horn is looking for an Experienced Information Technology (IT) Analyst to join our Lakeland, Florida (FL) office! This is not a remote position.

About Kimley-Horn

• At Kimley-Horn, we do things differently.
• People, clients, and employees are at the forefront of who we are.
• Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees.

Responsibilities

• In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices.
• The selected candidate responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end-users across the region/firm.
• Provide support on our corporate IT Helpdesk Install new printers/copiers/plotters and other office equipment
• Install and support enterprise applications
• Perform data maintenance and data archiving
• Assist with office moves/expansions

Requirements

• Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel.
• The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.
• Bachelor's or Associates Degree in Information Technology/Systems; Computer Science or related field 2+ years of experience
• Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental
• Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions
• Ability to understand Windows 10 and configure and troubleshoot PC level problems
• Ability to understand basic Windows Active Directory; user accounts and security groups

Strong communication, written, and customer service skills

• High aptitude and willingness to learn new technologies A self-starter that can work with minimal supervision; highly organized
• Travel (driving) to other offices within the region as needed Why Kimley-Horn?
• Clients know we prioritize achieving their goals and growing their success.
• Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish.

Benefits

• We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 19 years!
• Key Benefits at Kimley-Horn Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
• Low-cost medical, dental, and vision insurance options.
• Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
• Student loan matching in our 401(k), and performance-based bonuses.
• Tuition reimbursement and extensive internal training programs.
• New Parent Leave, family building benefits, and childcare resources.