CMMS Operations Coordinator

CMMS Operations Coordinator Job Description Summary The CMMS Operations Coordinator coordinates day-to-day operations and maintenance activity through the Computerized Maintenance Management System.

About Cw

“Cushman & Wakefield”

Responsibilities

• The role oversees work orders, planned maintenance, backlog, asset records and operational documentation and coordinates closely with site operations, contractors and service providers.
• Manage CMMS work orders, planned maintenance scheduling, task assignment, tracking, and closure in line with approved priorities and maintenance frequencies
• Monitor overdue work, backlog, defects, repeat failures, and maintenance completion trends, escalating gaps and risks promptly
• Maintain accurate asset, location, hierarchy, barcode, maintenance-plan, and service-provider data across CMMS and related systems
• Coordinate maintenance schedules, access, permits, MOPs, contractors, shift teams, and operational stakeholders to support safe and efficient execution
• Verify work-order closure records, including labour, materials, readings, photographs, reports, and return-to-service information
• Produce dashboards and operational reports covering PPM, backlog, defect tracking, asset data, and SLA/KPI performance trends
• Maintain document control, audit readiness, and consistency between CMMS records, the asset register, and site documentation
• Support maintenance planning, backlog reviews, data cleansing, system improvements, user guidance, and continuous improvement initiatives

Requirements

• 3+ years of experience in CMMS operations, maintenance planning, asset management, facilities coordination, or a similar role in a critical environment
• Strong experience with work-order management, preventive maintenance scheduling, backlog tracking, and asset-data accuracy
• Advanced capability in CMMS or CAFM systems, Microsoft Excel, reporting tools, and operational data analysis
• Good understanding of maintenance planning, permits, MOPs, contractor coordination, and day-to-day operations in data centres or other high-availability facilities
• Ability to maintain accurate records, support audit readiness, and manage document control across operational systems
• Strong communication and coordination skills, with the ability to work across technical teams, vendors, and non-technical stakeholders Business-level Japanese and working
• English preferred for coordination, reporting, and stakeholder communication
• Experience as a CMMS planner, maintenance scheduler, or operations coordinator in a mission-critical or high-availability environment preferred