Associate/Analyst, Corporate Actions Specialist, Institutional Banking Group Operations, Group COO

About the role We are seeking a detail-oriented individual to join our Corporate Actions Operations team. The successful candidate will be responsible for the end-to-end processing of corporate action events across Equities and Fixed Income products, ensuring timely client notification, accurate execution of client instructions, proper entitlement processing and effective management of event-related risks.

About Dbs

Business Function Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.

In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• The role requires strong operational knowledge, attention to detail and the ability to manage multiple event deadlines while delivering high-quality service to both internal and external stakeholders.
• Corporate Actions Event Processing Process mandatory and voluntary corporate action events accurately and within established service levels.
• Create and maintain corporate action events in the processing system based on market announcements and custodian notifications.
• Ensure all event details, options, election deadlines and entitlement information are accurately captured.
• Monitor event lifecycles to ensure timely completion of all processing activities.
• Client Notification & Instruction Management Ensure timely dissemination of corporate action notifications to clients.
• Manage client elections and instructions for voluntary and mandatory-with-choice events.
• Verify and process client instructions accurately within market deadlines.
• Liaise with custodians, counterparties and internal stakeholders to ensure successful execution of client elections.
• Entitlement & Asset Servicing Processing Process cash and stock entitlements arising from corporate action events.
• Reconcile expected versus received entitlements and investigate any discrepancies.
• Ensure clients' positions and entitlements are accurately protected throughout the event lifecycle.
• Monitor pending payments, securities movements and event outcomes until completion.
• Risk, Control & Exception Management Investigate and resolve corporate action exceptions, reconciliation breaks and processing discrepancies.
• Escalate high-risk events, overdue items and operational issues promptly to management.
• Maintain appropriate controls, audit trails and supporting documentation.
• Ensure compliance with operational procedures, risk management standards and regulatory requirements.
• & Stakeholder Management Respond to client and business unit enquiries relating to corporate action events, elections and entitlements.
• Provide timely and accurate updates on event status and outstanding issues.
• Maintain high service quality standards and build strong working relationships with key stakeholders.
• Support internal and external audits, regulatory reviews and management reporting requirements.

Requirements

• Bachelor's degree in Banking, Finance, Accounting or a related discipline.
• 2 to 4 years of relevant experience in Corporate Actions, Custody Operations or Securities Operations.
• Good understanding of Equity and Fixed Income corporate action event types.
• Familiarity with SWIFT messages including MT564, MT565 and MT566.
• Knowledge of global custody and depository market practices.
• Experience with TCS BaNCS or similar securities processing platforms is advantageous.
• Proficient in Microsoft Excel and operational reporting.
• Core Competencies Strong attention to detail and accuracy.
• Ability to work under pressure and manage multiple deadlines.
• Strong analytical and problem-solving skills.
• Effective communication and stakeholder management skills.
• Strong risk and control awareness.

Preferred

• Experience Experience in processing voluntary and mandatory corporate action events.
• Knowledge of entitlement processing and reconciliation.
• Exposure to client servicing and instruction management activities.
• Familiarity with STP monitoring, exception handling and operational controls.

Benefits

• Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Location

DBS Asia Hub Job: Operations Schedule: Regular Employee Status: Full time