Senior Active Directory Engineer, Vice President

Citi’s Chief Information Security Office - Global Identity and Access Management - Active Directory team is looking for an experienced Active Directory Engineer to join their team in Singapore. In this role, you will be responsible for the managing multi-domain, multi-regional Active Directory services, multiple global azure tenants, driving infrastructure migrations, and coordinating tech refresh projects.

Ideally the candidate will also have these core competencies: · Solid understanding of Citi Microsoft tool sets and operational control. · Ability to communicate across perceived organizational boundaries and break down silos to achieve global synergy. · Ability to lead multi-faceted groups to a common goal. · Extensive experience with Service Now for Changes and Incidents · Ability to interpret large reports and plan related actions needed. · Balance tactical and strategic goals into a stable and manageable operational framework. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Information Security ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

Responsibilities

• As the Senior Active Directory Engineer, you will be working to bring multiple groups together and managing projects to drive Citi forward in all these areas: · Monitoring, maintenance and support of Microsoft Windows AD servers; ensuring that global standards are maintained. · Resolution of customer incident tickets relating to services supported within defined timeframes. · Work on troubleshooting and resolving complex problems.
• Performing application setup and integration, diagnosing issues with applications running on servers or in microservices · Host cross platform and cross organization calls to get stakeholders involved and drive inclusion. · Provide on call support for the Global AD Infrastructure. · Identification, analysis, ownership and resolution of repeat incidents leading to permanent resolution. · Work with OnPrem Engineering & Azure engineering architects to help
• Plan, build, integrate, administer, and support on-prem and multiple cloud-based platforms. · Delivery of work packages assigned to the group by central project managers, and of tasks assigned by the group manager. · Identify opportunities for continuous process improvements to existing processes, or definition of new processes/procedures and updating documentation as necessary. · Risk and Compliance – Partner closely with OS Operation and Risk teams to build systemic process that help maintain
• Citi’s system desired state and enforce compliance.​ Requirements: · The ideal candidate will also have prior experience in Active Directory operations and multi-team technical leadership for large complex environments. · Expert level knowledge of Microsoft On-Prem and Azure AD, Exchange, Windows Server OS (2016, 2019, 2022), and good understanding with SCCM and SCOM. · Interface with various multi-regional internationally diverse teams and guide them to a common goal to archive success. · Willingness to learn new technologies & concepts; while being ready to dive deep into complex problems · Capable of designing, deploying and supporting complex solutions. · Must be able effectively communicate with the senior management, customers and end-users. · Demonstrated ability to engage in senior level technology decision maker discussions · A passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

Requirements

• The ideal candidate will have a strong background in Active Directory (AD) and Azure AD, excellent problem-solving skills, and experience with migration and deployment projects.
• Candidate should be a self-starter and should be able to work in a well-defined team structure as well as independently with minimal supervision.
• Candidate should have a good command of English and possess strong oral and written business communication skills.
• Candidate should be a fast-learner and should be able to work well under pressure and competing priorities.