Operations Associate Entry Level

Looking to start a career in operations? No prior work experience is required. In this role, you’ll support member onboarding, coordinate shifts and help clients meet their staffing needs.

Responsibilities

• \- Guide new members through registration and onboarding, including job requirements, payments and benefits.
• \- Speak with members to understand their skills, availability, salary expectations and suitability for roles.
• \- Use our automated matching system to match members with job openings.
• \- Coordinate shift schedules, confirmations and replacements to help keep placements covered.
• \- Monitor attendance and resolve shift or deployment issues promptly.
• \- Maintain accurate member records and follow up with members about opportunities.
• \- Support recruitment through social media job postings, referrals, calls, networking and job fairs.
• \- Understand clients’ staffing requirements, work schedules and job requirements.
• \- Be a point of contact for client requests, feedback and day-to-day issues.
• \- Visit client offices and work sites to understand their operations and maintain service standards.

Requirements

• You’ll work with the team towards operational targets such as shift fill rate, response time, and member and client satisfaction.
• \- No prior work experience required; fresh graduates and career switchers are welcome to apply.
• \- Clear communication skills and confidence speaking with people by phone and in person.
• \- Good organisation skills, attention to detail and a willingness to learn.
• \- A dependable, service-oriented approach and motivation to meet targets.
• \- Flexibility to respond when schedules change and to visit client offices and sites.

Working arrangements: You may need to be reachable by phone after hours when required and work weekends when needed. You will have two rest days each week, scheduled around operational needs.

Apply

[Apply at Fuku](https://apply.workable.com/fuku/j/73F92A5645/apply)