Lead root cause analysis using quality tools such as 8D, 5 Why, Fishbone Diagram, and CAPA.
Ensure timely closure of customer complaints and quality concerns.
Participate in customer audits and support customer quality requirements.
Guide and mentor quality inspectors and quality engineers assigned to the IM Plant.
Conduct training on quality standards, inspection methods, and problem-solving techniques.
Promote a culture of quality awareness and continuous improvement.
Data Analysis & Reporting Monitor quality KPIs such as PPM, rejection rates, customer complaints, COPQ, and audit findings.
Prepare and present quality performance reports to management.
Drive actions based on trend analysis and operational data.
Audit & Compliance Lead internal audits and facilitate external/customer audits.
Ensure compliance with ISO 9001, IATF 16949 (if applicable), and other relevant standards.
Support management reviews and closure of audit non-conformities.
Lead quality improvement projects using Lean, Six Sigma, Kaizen, and problem-solving methodologies.
Work closely with Production, Engineering, Maintenance, and Supply Chain teams to improve overall plant performance.
Drive cost reduction initiatives related to quality losses and rework.
Root Cause Analysis (RCA), 8D, CAPA.
Requirements
Bachelor's Degree/Diploma in Plastics Engineering from CIPET / MSc in Polymer Science or related field 5–8 years of experience in Quality Assurance/Quality Control within a manufacturing environment and Minimum 3 years of experience in Injection Molding operations.
Injection Molding process knowledge.
Behavioral Competencies Strong leadership and team management skills.
Excellent problem-solving and analytical ability.
Effective communication and stakeholder management.
Result-oriented and proactive approach.
Ability to work under pressure and manage multiple priorities.