ServiceNow Developer

We are seeking a skilled ServiceNow Developer to design, develop, and implement solutions within the ServiceNow platform. The ideal candidate will have hands-on experience with ServiceNow modules, scripting, integrations, and workflow automation to improve organizational processes and user experience.

Responsibilities

• Design, develop, configure, and customize ServiceNow applications and modules (FSM, ITOM, SOM, CSM, ITSM etc.)
• Develop and maintain custom scripts, UI policies, client scripts, business rules, and UI actions.
• Implement flows, workflows, and automation within the ServiceNow platform.
• Integrate ServiceNow with third-party tools and external systems via REST/SOAP APIs.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Troubleshoot and resolve technical issues and bugs in ServiceNow applications.
• Prepare and maintain technical documentation and user training materials.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 5 years of hands-on experience developing and configuring ServiceNow.
• Strong understanding of ServiceNow architecture, data model, and modules
• Experience with ServiceNow Flow Designer, IntegrationHub, and Service Portal.
• Experience integrating ServiceNow with external systems (REST, SOAP, MID Server).
• Familiarity with ITIL processes and best practices.
• Follow best practices for system development lifecycle (SDLC) and ServiceNow development standards.

Preferred

• ServiceNow Certified System Administrator (CSA) certification.
• ServiceNow Certified Application Developer (CAD) or relevant module certifications (e.g., FSM ITSM, ).
• Experience with Agile development and DevOps tools (e.g., Git, Jenkins).
• Maintain data integrity between ServiceNow and external systems.
• Participate in upgrades, patching, and testing of new ServiceNow releases.