Solution Engineer (F/H)
Fabriq
- Paris, France
- Hybrid
- Mid Level
- Posted
Join Fabriq, a leading Daily Management Solution for manufacturing and logistics organizations. As a Solution Engineer, you will be the technical reference for customers on integrations, working closely with Sales, Customer Success, Customer Care, and the Product Ecosystem team. Your role will involve pre-sales technical discovery, implementation workshops, customer support, and contributing to the integration services offer. You should have 4-8 years of experience as a Solution Engineer at a SaaS vendor, hands-on knowledge of APIs, and fluency in French and English.
Responsibilities
- Lead technical discovery and integration qualification on Enterprise deals, alongside Account Executives.
- Run integration workshops with customer IT teams, share our integration blueprints, and guide customers on architecture choices.
- Support customers while they build their integrations on our public API, connectors and automation tools (Power Automate, Workato).
Requirements
- 4-8 years of experience as a Solution Engineer at a SaaS vendor with a strong integration component, ideally in industrial software (CMMS, MES, field service). Integration consultants who later joined a software vendor are welcome too
- Hands-on knowledge of APIs (REST, webhooks) and data mapping: you can debug an API call, write small demo or reproduction scripts, or build a Power Automate flow
- Operational experience with single sign-on (SAML, OIDC, Entra ID, Okta), which comes up in every Enterprise deployment
- Ability to discuss ERP and maintenance software (CMMS) business objects and integration patterns with an SAP architect, without needing to configure them
- Ability to lead workshops with IT and operations teams, from a plant to a group IT department
- Fluent French and English
Preferred
- Background in industrial software (CMMS, MES, field service)
- Experience with automation and integration platforms (Power Automate, Workato) and BI tools (Power BI)
- Exposure to industrial or manufacturing environments
- This will be important to your job, we'll teach you what you're missing
- Shop floor operations and our customers' industrial context
- Fabriq's product, data model and integration framework
Our Professional Services methodology and playbooks
- We kindly advise you to think twice before applying if…
- You prefer pure pre-sales or pure support. This role covers the full customer journey.
- You are not able to work on-site in Paris regularly.
- You are not fully comfortable working in both French and English.
Pay
- 60-65K€ package
- EUR 60,000 - 70,000
Benefits
- 7 weeks PTO
- 100% Alan health coverage, zero copay
- 10€ Swile meal vouchers per worked day
- Up to 2 weeks/year work-from-anywhere
- 3 days/week onsite in Paris (10e), 2 days remote
- Quarterly onsites · Annual offsite
