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Ticket Inspector (UAE National)

Keolis

This job is closed: the employer no longer lists it.

Join our team as a Ticket Inspector in the UAE. In this role, you will be responsible for revenue protection on the system, issuing penalty fares, enforcing by-laws, and providing excellent customer service. You will conduct ticket inspections on trains and stations, and perform other duties as directed by the Revenue Protection Supervisor and Manager. Ideal candidates will have strong communication skills, previous customer service experience, and the ability to handle conflict professionally.

About Keolis

Provide a high-level revenue protection presence on trains and stations, and issue penalty fares to passengers who travel without a valid ticket.

Responsibilities

  • Enforce revenue protection procedures and associated by-laws, and communicate with Station Masters, Security Controller, and Dubai Police Force when necessary.
  • Perform ticket inspections on trains and stations using the S-Tafteesh device, and carry out other duties as instructed by the Revenue Protection Supervisor and Manager.