Market Associate

Join Airbnb's Supply Team as a Market Associate, where you'll play a vital role in the retention, growth, and optimization of host entrepreneurs in your assigned territory. You'll build strong relationships with hosts, help them optimize their listings and pricing strategies, and enhance their overall success on the platform. Additionally, you'll support Market Managers in delivering educational programs and analyze performance data to identify trends and opportunities for increased bookings.

Establish and nurture business relationships with emerging professional host accounts, suggesting and supporting strategic initiatives that drive their success on Airbnb.

Responsibilities

• Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimization on Airbnb.
• Conduct one-on-one optimization and onboarding conversations, providing strategic recommendations on pricing, availability, and listing quality.

Requirements

• Highly goal-driven, with a strong bias for action and persistence in the face of challenges
• Strong time management and prioritization skills, with the ability to manage multiple accounts effectively
• 2+ years of hospitality/travel industry experience (nice to have)
• Proven experience working a book of business, driving engagement and growth through proactive account management
• Excellent communication and presentation skills, with the ability to engage effectively via phone, email, and in-person
• 3+ years of experience in new sales, account management, or partner support
• Proficiency in CRM tools, particularly working with leads and opportunities (Salesforce experience is a plus)
• Fluency in English & Spanish (mandatory). Fluency in Portuguese (nice to have)

Pay

EUR 40,000 - 46,000