Senior Business Development Manager

Join our team as a Senior Business Development Manager, where you will focus on building strong relationships with decision makers in the Retail, Hospitality, and F&B segments. You will work closely with various teams to sell our core suite of products and services, achieve sales targets, and ensure high customer satisfaction. This role offers flexibility in working arrangements and opportunities for growth and skill development.

Change management: Must enjoy working in a fast growing and changing Company. Flexibility is essential

Responsibilities

• Establish and nurture relationships with decision-makers in the Retail, Hospitality, and F&B sectors to secure new customers for the company's products and services.
• Lead the review and segmentation of opportunities in the targeted sectors, building commercial business cases to support investments and driving new business acquisition.
• Achieve and exceed monthly, quarterly, and annual new business sales targets by developing and nurturing a pipeline of business opportunities.
• Knowledge of card scheme rules as they affect the sale of merchant acquiring services

Requirements

• High proficiency in using tools (inc. PowerPoint, Excel, Word, Outlook) and other Corporate IT systems
• Proven communication and team working skills

Proven organizational, planning and sales preparation skills

• Proven knowledge of current sales techniques and strong working knowledge of developing a sales pipeline and sales development plan
• Must have previous sales experience to selling to operations/information technology/finance stakeholders and an understanding of retail, hospitality and F&B technology
• Proven interpersonal and networking skills ideally in a similar sales environment
• Knowledge of the card schemes pricing models and experience of negotiating merchant acquiring agreements within the market
• Working knowledge of CRM systems (Salesforce or similar)

Experience in a complex international matrix organization

• Proven track record in managing and the delivery of new business targets
• Self-management: Must display evidence of resilience, drive, self-control and personal presentation

Communication skills: These must be experienced and strong

• Interpersonal Skills: Must display integrity, reliability and strong interpersonal skills
• Passion for sales: Must have proven ability to architect and drive through sales in a fast-growing company
• Team work: Must be able to work with a dynamic sales team
• Time Management: Must have proven time management skills and the ability to deliver to tight deadlines
• Project Management: able to coordinate resources and departments, ensuring effective communications, clarity and alignment

Preferred

• Must have proven experience in new business B2B sales, preferably within retail, hospitality, F&B merchant acquiring or related service Industry
• Knowledge of the UAE retail, hospitality and F&B industry or IT solutions within these sectors would be an advantage
• Knowledge of Card Acquiring, DCC, payment solutions, EPOS systems, e-commerce related dynamics, would be an advantage