Senior Forward Deployed Engineer (AI Agents and Automation)

Xero, a leading accounting software company, as a Senior Forward Deployed Engineer. In this role, you will be at the forefront of Xero's transformation into an AI-native company. You will work closely with various internal business teams to co-design and operationalize AI workflows that remove manual toil and reshape how our people work.

Responsibilities

• Your impact will extend beyond coding, as you will lead the delivery of high-stakes AI agents from discovery to production and act as a technical partner and evangelist.
• You will also design and iterate on AI agents and workflow orchestrations, integrate AI systems with core enterprise platforms, and develop reusable automation patterns.
• Act as a forward-deployed engineer, embedding yourself within various internal business teams to co-design and operationalise agentic AI workflows.
• Lead the delivery of high-stakes AI agents from discovery to production, while acting as a technical partner and evangelist.
• Design and iterate on AI agents and workflow orchestrations using tools like Claude, Gemini, and MCP, and integrate AI systems with core enterprise platforms.
• A systems-thinking approach to designing agents with security, auditability, and controlled blast radius in mind

Requirements

• A track record of partnering with non-technical stakeholders to translate business pain points into technical solution designs
• Experience building and operating applications or automations in production environments, particularly involving APIs and cloud infrastructure
• Enjoy coaching and uplifting others’ AI fluency through pairing, workshops, and clear communication
• Proficiency in a programming language such as Python or TypeScript, and comfort navigating SDKs and webhooks

Preferred

• Hands-on experience delivering AI-driven solutions such as agents, copilots, or RAG systems using LLMs