Senior Solutions Engineer (Acquisition · West Coast)

Join Grafana Labs, a fast-growing technology startup, as a Senior Solutions Engineer. In this role, you will be a customer-facing product expert, educating potential and existing customers, delivering technical presentations, and driving product conversations. You will work closely with the Sales team and provide feedback on our products and the competitive landscape. Enjoy a fully remote work environment, generous vacation and healthcare benefits, and opportunities for professional development.

You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products

You will love solving technical challenges and thrive on bringing creative solutions to our customers

We are a remote-first company so you would need to learn to work and collaborate with an international team

About Grafana Labs

We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership

Responsibilities

• Partnership with the Sales team to articulate the overall Grafana value proposition and strategy to customers.
• Ownership of the technical engagement with customers, helping to close high-velocity opportunities through advanced competitive knowledge.
• Proactive communication with customers and internal teams to provide a feedback loop on products and the competitive landscape.

Requirements

• You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
• 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running

Preferred

• Ideally located on the West Coast
• You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!

Pay

USD 204,000 - 254,000