Project Assistant

About SGS

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Responsibilities

• This role supports the execution of the Business projects by coordinating communication, documentation activities, data collection, customer‑related requests, and project tasks.
• The role ensures smooth collaboration across sites, functions, and clients during projects initiatives and exercises.
• Specific Responsibilities At all times, comply with SGS Code of Integrity and Professional Conduct Communicate with internal and external stakeholders, clarifying project requirements, timelines, and expectations.
• Provide project support–related activities, plan updates, and exercises.
• Support Business Managers with stakeholder coordination, scheduling, and ensuring deadlines are met.
• Support customer communication concerning projects.
• Maintain client files, records, and documentation in specific tools Handle inquiries, concerns, disruptions, and escalate issues as needed; initiate corrective or preventive actions.
• Support methodology selection for analysis and ensure relevant requirements are communicated to site leadership.
• Participate in multi‑site coordination, workshops, or project meetings.
• Promote a collaborative and supportive team culture.
• Assist in special projects or ad‑hoc initiatives as assigned.
• Ensures work area in RBS is always kept clean and presentable.
• Remains familiar with SGS quality assurance procedures.
• Complies to all SGS health and safety and HR policies and procedures.

Requirements

• Bachelor’s degree in a scientific, technical, business, or related field is desirable.
• Min 2 years’ experience in project coordination, laboratory/technical environments, customer service, or business service consulting is desirable.
• Excellent support and business service consulting skills.
• Skills Strong written and spoken English (B2 or higher).
• Must be able to read, understand and follow work instructions in a safe, accurate and timely manner.
• Candidates must be proficient in using various types of computer software (Word, Excel.
• PowerPoint & Outlook).
• Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
• Candidates must demonstrate excellent verbal and written communication skills including grammar and composition.
• Ability to work independently and collaboratively across multiple teams.
• Hybrid work arrangement may differ depending on affiliate country, should be amenable to be onsite for 2 to 6 months.