Head Teller

Responsibilities

• Title Head Teller Location Newport Beach, CA 92660 Job Summary Process deposits and withdrawals in accordance to bank policy and procedures; keeps records of money and negotiable instruments involved in financial transactions by performing the following duties.
• Supervise teller line and process a variety of financial transactions including check cashing, withdrawals, deposit and loan payments within the banks policy and procedures.
• Assist tellers with more complex tasks, back-up tellers and performs teller duties as needed.
• Responsible for vault and the auditing reporting and balancing of cash drawer.
• JOB RESPONSIBILITIES Greet and service clients in a friendly and courteous manner.
• Identify counterfeit currency.
• Cash checks, process withdrawals and pay out money after verification of signatures and customer balances.
• Transfer funds between accounts when requested by clients.
• Place hold on accounts for uncollected funds.
• Maintain security of vault, night depository through dual controls.
• May complete ATM Daily Proof and assist with weekly/bi-weekly ATM Proof and Replenishment.
• May maintain security of ATM through dual control.
• Provide support to other teller units when needed.
• Assist in training of new tellers.
• Assist with the daily Financial Center Proof.
• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
• Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Requirements

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• 4+ Years teller experience in commercial bank setting.
• Strong communication & mathematical skills.
• Client servicing.
• Problem solver.
• Ability to work under pressure.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Preferred

• Supervisory experience a plus.

Pay

• Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law.
• Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.
• Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

Physical demands (ADA)

The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting. Flagstar is an Equal Opportunity Employer - Vets/Disabled We are committed to providing clear and accurate compensation information in accordance with applicable laws.

Please click the following link for detailed information: Benefits | Flagstar Bank Pay Range $17.00 - $26.27