Regional Operations Manager

Inspire Leaders. Make a Difference. At Primrose Retirement Communities, our mission is simple: to provide person-centered care and exceptional living experiences for seniors. We are seeking a passionate and strategic Regional Operations Manager to provide leadership, support, and vision to multiple communities within an assigned region. This role is ideal for a proven senior living leader who thrives on developing teams, driving results, and supporting Executive Directors in achieving operational excellence.

About Prc

Lead Communities.

Apply today and become part of a team dedicated to enriching the lives of seniors and those who serve them.

We celebrate diversity and are committed to creating an inclusive environment for all employees. #Director123

Primrose Retirement Communities began over 30 years ago with a simple mission - to honor our seniors by offering a variety of healthy, happy lifestyle options.

By getting the right people on the team at all levels of the organization and by making work fun, we will create a culture where the best people will want to work, residents will want to live, and the core values of Accountability, Relentless Improvement, Embrace Change, Respect and Passion are embraced.

Responsibilities

• As a Regional Operations Manager, you will play a key role in advancing occupancy, resident satisfaction, employee engagement, financial performance, and regulatory compliance across your region.
• Provide leadership, coaching, and support to Executive Directors across an assigned region, helping them achieve operational, financial, and resident satisfaction goals.
• Drive occupancy, employee engagement, quality outcomes, and overall community performance through strategic planning and performance management.
• Analyze community metrics, identify opportunities for improvement, and implement strategies that support growth and operational excellence.
• Partner with Executive Directors to develop budgets, review financial performance, and ensure accountability for results.
• Ensure communities maintain compliance with all applicable federal, state, and local regulations, licensing requirements, and company standards.
• Support the development of community leaders and teams through training, mentorship, and ongoing professional development.
• Collaborate with home office and regional teams to communicate priorities, address challenges, and advance strategic initiatives.
• Conduct regular community visits to evaluate operations, support leadership teams, and ensure alignment with Primrose's mission and values.
• Champion a culture of person-centered care, employee engagement, continuous improvement, and exceptional resident experiences.

Requirements

• Required Qualifications Bachelor's degree in Healthcare Administration, Business, Management, or a related field; equivalent experience may be considered.
• Multi-site leadership experience, preferably within senior living, healthcare, hospitality, or a related service-focused industry.
• Strong financial acumen, including budgeting, forecasting, and performance management.
• Demonstrated ability to lead, coach, and develop high-performing teams.
• Excellent communication, relationship-building, and problem-solving skills.
• Ability to travel regularly throughout the assigned region.

Preferred

• Qualifications Experience overseeing Independent Living, Assisted Living, or other senior housing operations.
• Knowledge of state licensing requirements and regulatory compliance within senior living.
• Proven success improving occupancy, resident satisfaction, employee engagement, and financial outcomes.

Benefits

• PTO (Paid Time Off) Various coverage levels for Medical, Dental, and Vision Insurance Plans 401k Retirement plans plus a generous company match
• Employee Assistance Program (EAP) Company paid
• And best of all, you get to work with our amazing STAFF and RESIDENTS !

Primrose Retirement Communities is an Equal Opportunity Employer.