Return Agent - Full Time - Winnipeg Airport

Get on the fast track to a more rewarding career with Enterprise Mobility - a team that are committed to quality, innovation, customer satisfaction and employee development.We are a multibillion-dollar industry leader that is rapidly expanding and growing.

Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, and efficient service during all aspects of the rental car process, assisting all customers with the rental return process.

About Enterprise Holdings

• At Enterprise Mobility, exciting careers and opportunities are made possible, because how far you go is really up to you.
• It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.Our philosophy is to take care of our customers and employees first.
• We know if we do this, success will follow - for both our company and our employees.
• Opening available at the following branch location: 1965 WELLINGTON AVE WINNIPEG, MB R3H 1C2 This is a Full Time position that pays $18.00 / hour

Responsibilities

• Provides professional, knowledgeable and courteous service while accurately completing all transactions.
• Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
• Life Insurance Dental Insurance Vision Insurance Training and development
• Sunday - Thursday 6:00am-2:30pm Responsibilities Assist all customers with the rental return process.
• Effectively resolve all customer service issues.
• Inspect vehicles upon rental return; neatly and accurately document information (mileage, fuel level, damages).
• Advise and review rental charges, and provide an accurate receipt to the customer.
• Assist other employees in keeping lot organized for ease of access and traffic flow.
• Perform other customer service related duties in addition to those listed, to ensure our service exceeds the expectation of the customer.
• Positively represent the Company to all vendors and the general public.
• Ensures the security of company assets.
• Keeps work area clean and orderly.
• Responsible for maintaining a safe and clean work environment.
• Immediately reports any unsafe or hazardous conditions to the lead agent and/or manager.

Requirements

• Must be at least 18 years of age.
• High School Diploma or G.E.D. required.
• Must have a current and valid Manitoba Class 5I or Class 5F driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years.
• No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
• Must have at least 1 year of prior customer service, retail or administrative support experience Must be proficient in English, written and verbal comprehension.
• Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
• Must be able to work the following schedule: Sunday - Thursday 6:00am-2:30pm

Benefits

• Paid time off Consistent full time 40 hour per week schedule
• Employee discount Retirement Savings Plan with company match and profit sharing