Supervisor Core Processes

Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories.

Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise.

This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary Responsible for the day-to-day operations of the biological blood components area. Under the direction of the Director of Core Processes, oversees the management of product inventories including the receiving, preparing, packaging, and delivery of products consistent with all regulatory and compliance standards, while meeting customer expectations.

Total Rewards Package Compensation The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance.

Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications. Benefits Versiti provides a comprehensive benefits package based on your job classification.

Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities Supervises the processing of orders for blood, components, derivative products, and as applicable pharmacy products, consistent with regulatory standards while meeting customer expectations Supervises the management of product inventories throughout department to maintain acceptable available inventory.

Works with other Versiti locations and departments to maximize inventory efficiency Manages schedules and rotates staff to ensure processes are timely, effective and efficient in a 24/7/365 operation Ability to work a flexible schedule and take calls as required Assists staff during times of increased workload or short staffing Encourages and maintains a culture of respect, teamwork and continuous improvement Acts as a role model by demonstrating leadership, knowledge, safe practices and problem solving skills Accountable for staff management to include hiring, performance reviews, discipline and termination according to applicable policies and in collaboration with Human Resources Regularly meets with staff and effectively communicates and reports progress in meeting departmental goals and objectives Mentors and coaches staff to develop and maintain staff competence and performance Ensures instrument preventative maintenance and quality control are performed and documented on time and as required Assures that errors and deviations are reported, documented, and investigated on-time and according to institutional policy and regulatory requirements Ability to take calls on off shifts and for weekend/holiday coverage Develops Versiti wide peer relationships and has the ability to work in a functional group setting Assists in designing (or optimizing) processes, validations and training protocols Assists with annual budget planning Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma or equivalent required Associate's Degree in science preferred Experience 1-3 years supervisory experience preferred 4-6 years experience in a regulated environment preferred Demonstrates competencies and experience in core production and or hospital services required Knowledge, Skills and Abilities Knowledge of Good Manufacturing/Laboratory Practices or FDA regulations desired required Experience with continuous improvement systems desired desired Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other technical documents required Ability to produce reports, graphs and communications for senior leadership as requested and within the scope of the position preferred Ability to apply judgment to address procedural, equipment, customer and staff issues required Excellent communication and interpersonal skills required Demonstrated leadership skills including team building and problem solving required Ability to organize a productive work flow and lead the team to meet departmental goals required Tools and Technology Personal Computer (desk top, lap top, tablet) required General office equipment (computer, printer, fax, copy machine) required Microsoft Suite (Word, Excel, PowerPoint) required