Room Service Ambassador

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

About Uasys

We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

Responsibilities

• OPS | NUTRI Patient Food Call Center Department's Website: Summary of Job Duties: The Room Service Ambassador is responsible for assisting patients with menu selections and ensuring that patients receive meals and nourishment in accordance with physician-prescribed diets, food allergies, and preferences.
• The Room Service Ambassador provides excellent customer service to ensure the department’s goals are met.
• Provide an excellent customer service experience when the patients are making menu selections.
• Takes food orders over the phone.
• Make selections in the electronic meal selection system and update and record patient information.
• Correct menu choices based on meal patterns, allergies, and patient preferences.
• Troubleshoot issues at the point of service affecting patient satisfaction with the food service.
• Performs other duties as assigned.

Requirements

• High School diploma/GED required.
• Basic keyboard skills and telephone etiquette skills.

Preferred

• Experience in a food service, customer service, or patient care setting is preferred.

Benefits

• UAMS offers amazing benefits and perks ( available for benefits eligible positions only ): Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy

Closing Date

02/04/2027 Type of Position: Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected] .

Qualifications Equivalencies

Additional Information: Physical Requirements standing: occasionally sitting: continuously walking: occasionally bending, crawling, crouching, kneeling, stooping, or reaching overhead: occasionally lifting and carrying: 10 lbs. or less pushing and pulling: 10 lbs. or less using hands to touch, handle, or feel: occasionally talking: continuously hearing: continuously tasting or smelling: never reading, concentrating, and analytical thinking: continuously

Work Environment physical environment

inside medical facility environment noise level: moderate Visual Requirements color discrimination depth perception far visual acuity near visual acuity

Salary Information

Commensurate with education and experience

Required Documents to Apply

List of three Professional References (name, email, business title)

Optional Documents

Special Instructions to Applicants: Recruitment Contact Information: Please contact [email protected] for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity

Frequent Physical Activity: Occasional Physical Activity: Benefits Eligible: No