OT Field Engineer

As an OT Field Engineer, your primary focus will be the maintenance, repair, and commissioning of operational technology (OT) hardware, systems, and networks.

About Awg (AW)

• Operational technology systems are deployed throughout our geographical region to enable remote monitoring and control of water collection, treatment and distribution processes.
• We invest in our people - as a valued employee, you’ll be entitled to: Personal private health care
• We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential.
• We also take Health and Safety very seriously in everything that we do through one of our key values “Safer Every Day” Closing date: 18/11/26 #loveeverydrop

Responsibilities

• This critical infrastructure is essential for the real-time monitoring and control of operational plant and processes across our Water and Water Recycling estate.
• Diagnostics, repair and replacement of OT field hardware to include Telemetry outstations and associated I/O modules, Power supplies, PLCs and HMIs, Industrial Control Systems (ICS), Modems, Routers and Switches.
• Undertake minor modifications to process automation and control systems as required to support regulatory compliance and process continuity.
• Undertake preventive maintenance activities on OT field hardware, systems/networks.
• Perform firmware and software upgrades/patching of OT equipment to maintain security controls and compliance.
• Support Water and Water Recycling operational teams during planned maintenance activities to ensure OT assets are correctly shut down and brough back online to mitigate operational impact.
• Undertake site surveys, installation and commissioning of OT hardware, systems and networks.
• Perform minor PLC modifications and Telemetry IO wiring changes to support the introduction of new instrumentation and plant.
• Provide technical on-site support to OT framework partners for the service integration of new, and or modified OT field hardware, software, systems and networks.
• Undertake post installation quality assurance audits of new, or modified OT installations to ensure they adhere to defined standards.
• What do you need?

Requirements

• Ideally be educated to HNC/HND (or equivalent) level or have time served experience in maintenance, commissioning or field service of electrical, instrumentation or telecommunications systems with a City and Guilds /NVQ level 3 electrical qualification.
• Practical experience with the maintenance and repair of telemetry outstation hardware and software.
• Proven ability to methodically troubleshoot and resolve complex technical problems across integrated hardware and software systems.
• Understanding and knowledge of industrial control networks and protocols (e.g., Ethernet, Fieldbus, RS232/485).
• Understanding of IP networking principles (Ethernet/LAN/WAN) and IP addressing fundamentals Knowledge of communication technologies relevant to dispersed sites (e.g., radio, mobile, ADSL).
• Familiarity with industrial (OT) cybersecurity principles and controls.
• Good working knowledge of DC/AC supplies, Uninterruptible Power Supply (UPS) systems, and Low Voltage (LV) electrical distribution installations.

Preferred

• Experience of, and or formal training in programming and fault finding of Programmable Logic Controller (PLC) or process control equipment would be an advantage, alongside some of the following; Ideally educated to at least ONC/HNC level in Electrical, Electronic, or Control Engineering (or equivalent experience).
• Demonstrated understanding and knowledge of PLC and HMI hardware and software, with specific experience in vendor platforms such as Rockwell and/or Schneider Electric.
• Familiarity with site-level SCADA systems, ideally including Rockwell platforms.

Pay

Circa £47,500 salary dependant on skills and experience + Overtime + Standby + Company Vehicle (All PPE, Tools, and fuel card provided)

Benefits

• Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21% 24-hour Virtual GP service for you and your household 25 days annual leave – rising with length of service and the ability to buy more Life assurance (up to 8 x salary)

Personal accident cover (up to 5 x salary)

• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave.
• Opportunity for shared parental pay Bonus scheme Flexible benefits and working culture to support your wellbeing and lifestyle.
• What will you be doing?

Location - Field Based covering Norwich and the surrounding areas

Permanent

Full time role 37 Hours with flexibility for part-time x2 Positions Operational Technology (OT) refers to the set of digital assets which are at the very heart of Anglian Waters industrial operations.