Client Service Officer

About Worldvision

• With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life.
• We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
• Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Responsibilities

• Identify prospective borrowers and promote VISIONFUND GHANA products to them; • Assess borrowers’ business operations through visits to clients, analysis of management /financial accounts submitted by clients and other relevant information; • Liaise with the Client Service Manager to provide pre-credit and business training to clients; • Ensure that pre and post draw-down conditions are met by clients before and after loan disbursement; • Facilitate timely disbursement of loans to clients; • Monitor borrowers’ business operations to ensure timely loan repayment; • Ensure that the operational control system for credits are adhered to and implemented; • Report in writing within 48 hours on return from the field, any anomaly or major challenge observed and any pertinent information on clients and their businesses; • Prepare weekly, monthly, quarterly and annual reports. • Regularly provide timely information on competitors, products and services necessary for product development and innovation; • Assist in the review of credit policies and operational guidelines of the organisation; • Facilitate the marketing of clients’ produce/products; • Be actively involved in all spiritual activities of the Institution; • Perform any other duties that will be assigned to you by your Supervisor or his/her designee.

Applicant Types Accepted

Local Applicants Only