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REGIONAL MODERNIZATION MANAGER - CENTRAL REGION

KONE

Are you the one?

Responsibilities

What will you be doing ?

  • Customers Drive and promote customer-centric culture and outside-in thinking in the business by strong understanding on customer and market needs.
  • Promote early involvement with the customer in selling process and foster consultative selling approach.
  • Promote utilization of voice of customer throughout the business Business performance Holistic understanding, accountability and development of Region’s Modernization business competitiveness, OR Growth & Profitability.
  • Support branches on the pricing strategy & initiatives to ensure OR profitability & P2P of OB.
  • Evaluate the results of Modernization business activities/contracts and identify recurring problems in the region.
  • Set up region level practices that drive increase in share of Installed Base (SIB), OR growth, CMII, R80, pricing and pre-to-post performance.
  • Collaborate with Regional Service Manager as well as other functions such as Operations to develop and achieve targets and close gaps in branches.
  • Set Region level targets together with Regional Head, in developing robust region budget plans, continuously monitor financial performance and report results.
  • Drive short & long-term actions for business growth based on Unit & Global MOD strategy.
  • Develop Key customer engagement activities to nurture relationship and business leads.
  • LIS focus & drive initiatives like “LIS Farming”, High Call Out unit’s actions in branches.
  • “LIO Hunting” movement and opportunities development to be tracked within region for improving MOD business growth.
  • Review MOD Lead Generator dashboard and associate governance process in the Region.
  • Region MOD OR and CM2 development, Support Sales development, and track project evolutions.
  • MOD MP Opportunities creation & keep track of its development to ensure MP targets.
  • Actively involve in complex projects, e.g., market entry projects or geographical expansions plans for MOD, CRM visibility & quality, forecasting from funnel, etc...
  • Ensures utilization of appropriate methods to support own responsibility area, e.g. Business planning
  • Competitive analysis Sales capability development & support Operations development

Competence development Business benefits realization

  • Maintains strong network within KONE to share best practices and to understand current and future requirements.
  • Ensures cross-BL or region-wide implementation of growth opportunities, e.g., Digitalization initiatives, Advanced People Flow (APF) solutions or People Flow planning and consulting, etc… Business development
  • Drive the Modernization business go-to-market actions of new services and solutions in collaboration with other Modernization business stakeholders.
  • Collaborate well with branches for best practice sharing.
  • Ensure compliance with business operating model and effective deployment of KONE Way initiatives.
  • People management Lead, evaluate, and develop the Modernization FL team at branches.
  • Identify competence gaps and training needs to fulfil the business plan.
  • Business performance KPIs and business benefits leading to budgeted targets, e.g., Share of Installed base [SIB] MOD OR, OR CMII Profitability development R80 Customer satisfaction (NPI, Transactional surveys) Win rate and hit rate development.
  • Sustainability is an integral part of our culture and the daily practice.

Requirements

  • Qualification - bachelor’s degree in engineering.
  • Minimum 12+ years of experience with strong sales acumen in either NBS Sales or Service Sales.
  • Fluent in English Very good knowledge on Elevator product and technologies (preferred) Excellent interpersonal skill and communication skill
  • Project management experience 1 Professional requirements

Market and customer business understanding

  • Proven track record of consistent success in business performance and development.
  • Experience in successful management of complex Customers/projects.
  • Understanding of costs, business principles and risk management Knowledge, skills, and experience in qualifying, structuring & negotiating with Customers/deals.
  • Demonstrated ability to work and communicate with different kinds of stakeholders and to develop relationships in a complex team environment.
  • Supports business segments requiring special focus, for example Industrial, Infra segment, to grow MOD business in that segment.
  • Drives a turnaround of low business performance in a specific part of Region for MOD.

Benefits

  • Career progression opportunities within a global organization.
  • Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
  • Comprehensive learning and development programs covering a wide range of professional skills.
  • At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
  • We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.
  • At KONE, we believe in fair and competitive pay that recognizes performance and supports employee engagement.
  • Our approach covers a comprehensive total rewards package, including both financial and non-financial benefits.

Compliance to KONE Way operating model in own responsibility area Stakeholder feedback and satisfaction. What do we offer?

Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.

In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

We are committed to fostering a culture of fairness, respect, equity, diversity, and inclusion. Read more on https://kone.com/global/en/careers.html

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