Senior Implementation Consultant

Overview Sr. Implementation Consultant is a post-sales position that focuses on individual clients and implementing Edifecs/Cotiviti solutions purchased by that client. The Consultant will generally be involved in installing, configuring, and overseeing the implementation of Edifecs/Cotiviti products at client sites. This includes installation of products on Edifecs/Cotiviti or client hardware; configuration and development of programs, tasks and guidelines, to fully implement an Edifecs/Cotiviti solution based upon a client’s specific needs. The Implementation Consultant will be the primary Client Services technical resource and will interface with the client’s technical resources.

Responsibilities

• Duties can range from delivering product training to new client-specific requirements, development, and deployment.
• The role involves client coordination and communication as well as a high technical understanding of Edifecs/Cotiviti solutions as well as the transactions that flow through this position.
• Coordinate and communicate with the client post-sale to develop an implementation plan for implementing and configuring a purchased Edifecs/Cotiviti solution based upon a client’s individual needs.
• Collaborate with the Edifecs/Cotiviti Implementation Architect / Technical Project Manager to formulate the architecture, implementation strategy/schedule and operational plan.
• Install, upgrade and configure Edifecs/Cotiviti products at client site.
• Integrate Edifecs/Cotiviti products with other software assets/processes at customer site.
• Coordinate with other Client Services, Product and Development team members to meet development and configuration milestones, being able to develop guidelines, programs, tasks, reports, etc. to meet the client’s requirements.
• Provide post- implementation support during the transition from implementation to maintenance.
• Provide software and client specific training, and develop training documentation based on present standards and client needs.
• Mentor and train internal teams upon Edifecs/Cotiviti products and customer custom components Work with customer as a SME upon purchased Edifecs/Cotiviti products and solutions Strong written and verbal presentation skills required.
• Must be comfortable interacting with client’s technical teams.
• Must be able to manage or participate in the testing and release cycle tasks for deployment of Edifecs/Cotiviti products and services at client sites.
• Must be able to create detailed user and operational documentation to support the deployment of products and services at client sites.
• Must be comfortable delivering technical training at customer sites as part of the customer's software release and deployment cycle.
• Excellent communications, presentation, and interpersonal skills.
• Should be flexible to work in rotational shifts.

Requirements

• Understanding of Application Integration/ Enterprise Application Integration.
• "Working experience on middleware tools - JCAPS, Web method, WMBI, AquaLogic etc.
• OR have worked on OR understand other messaging engines - IBM MQ, Active MQ etc." Exposure to Integration Design Patterns.
• Good understanding of any of the different message format like XML, STX, EDI, EDIFACT, ISO, ACORD, HL7, IHE etc.
• Good working knowledge and experience with Java programming, Java Script, XML, HTML. and some scripting knowledge including Perl scripts.
• Familiarity with Oracle and/or SQL Server as database from an application perspective. connection string, SQL scripts, JDBC, and general troubleshooting.
• Good understanding of Application Server.
• Experience with - Technical requirements documents, process flow diagrams, and. deployment and user operations guides.
• Develop technical Design.
• Release management.
• Good Understanding of healthcare (Payer/Provider).
• Understanding of EDI transactions (preferably HIPAA).
• Good process orientation and understanding of product implementation space.
• Good Communication Skills.
• Trouble shooting and Analytical skills.
• Project scope, estimation and change management.
• Knowledge of Implementation methodology of any product or solution.
• Experience in technical training (internal/ external.) Good team player.