Clinical Application Specialist

Clinical Application Specialist Job Description Minimum required Education: High School Diploma/ Vocational education OR Bachelor's Degree in Business Administration, Marketing, Sales Management or equivalent.

About Philips

• Philips Are you ready to do the work of your life to help the lives of others?
• Learn more about our business , discover our rich and exciting history and learn more about our purpose .
• If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.
• You may still be the right candidate for this or other opportunities at Philips.
• Learn more about our culture of impact with care . #connectedcare

Responsibilities

• Clinical Application Specialist - Deccan Your role: • Adapts clinical training programs to meet the diverse needs of healthcare providers, ensuring effective utilization of Philips' clinical applications and technologies, working under direct supervision. • Assesses the training needs of healthcare professionals and develops customized training plans, instructional materials, and user guides to address specific gaps and requirements. • Adheres to clinical protocols and operational policies, maintaining compliance with industry standards and regulatory requirements during all training and application activities. • Analyzes all relevant clinical workflows and processes to identify opportunities for improvement, optimizing the use of Philips' clinical applications in various healthcare settings. • Builds strong relationships with clinical staff and stakeholders, fostering trust and collaboration to ensure successful implementation and ongoing use of Philips' applications. • Communicates complex clinical and technical information clearly and effectively to healthcare professionals, ensuring they fully understand and can apply the functionalities of Philips' applications. • Conducts in-depth training sessions and workshops for healthcare professionals, both on-site and remotely, to ensure comprehensive understanding and proficient use of clinical applications. • Delivers ongoing support and troubleshooting assistance to healthcare professionals, addressing complex queries and resolving technical issues to maintain high levels of user satisfaction. • Develops stable working relationships with internal teams and external customers, exchanging valuable information and insights to improve the overall user experience and ensure effective communication and coordination of efforts. • Documents all customer interactions, training sessions, and support activities accurately, maintaining detailed records to track progress and identify areas for improvement.
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Requirements

• Minimum 3+ years of experience in Patient Monitoring 2.
• Experience in Presales Demonstration, Escalation management, customer relations How we work together We believe that we are better together than apart.
• For our office-based teams, this means working in-person at least 3 days per week.
• Onsite roles require full-time presence in the company’s facilities.
• Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.